Roblox complaint: Hacked Account

Name: Hacked Account
Item: Roblox
Rating: 1
Author: Kate

Open 8 Jan 2023 150 views Gaming

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Filed 8 Jan 2023 by Kate

My Daughter account was hacked and after sending proof of trades done without her knowledge and the Robux they spent they are not willing to help. According to them her account was not hacked and the trades were made by her! She was with me at the time of the trades so I know 100.00% it was not her! Please help

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Case details

Status: Open
Company: Roblox
Filed: 8 Jan 2023
Rating: 1/5
Desired resolution: I would like them to restore stolen items and the Robux that has been stolen from her.
Problem: Hacked account items not restored
About: game account

Progress

Filed
Company notified
Company replied
Resolved

8 Jan 2023 Complaint filed and published
8 Jan 2023 Message from Bizzy: we notified Roblox about this complaint.

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