While Roblox offers a popular gaming platform enjoyed by millions, complaint data from our community has flagged several recurring issues that users face. Common complaints include moderation problems where accounts are falsely banned or inappropriate content is not adequately managed. Customers also report poor customer service, scams within popular games like Pet Simulator X, and issues related to hacked accounts or financial fraud.
To avoid these issues, we strongly advise users to ensure their account settings and security measures are robust and to monitor their account activity closely. If any problems arise, contact customer support right away, document all interactions, and gather proof such as screenshots or videos to support your case. Additionally, educating younger users about safe online practices can help mitigate some risks.
Do you have a dispute or had a bad customer experience with Roblox? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Roblox.
Our sentiment meter has detected that Roblox complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Roblox, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 14, 2026
We have received 1 complaints about Roblox over the last 12 months. The graph below shows a monthly breakdown.
Curious about Roblox's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Roblox customers. Search, discuss and connect with other people in our community.
Complaint from Taylant08 on 17 August 2023 about Roblox.
Please help me I we on one of the games in Roblox and now Iv been kicked of my account and I can’t get back on it bc the password has been changed and Iv spent so much money I... Read more
Complaint from Lewixsss on 21 July 2023 about Roblox.
My limited items that were worth 600k of robus which is almost 70k usd dollars, were stolen away from my account in the beginning of January 19,2023!! I’ve been contacting and trying to get help from roblox but all they... Read more
Complaint from khlokhlo on 21 July 2023 about Roblox.
ever since voice chat has came out roblox hasnt tried to fix the moderation at all. there are bots that spam-report users with voice chat, since roblox doesnt care to actually check to see if the person thats been reported... Read more
Complaint from KerryW on 22 June 2023 about Roblox.
My roblox was stolen, and the bound email was changed. I told the official customer service, and I sent many times for help, and the official ignored me, or just sent an automatic reply email. I am not asking for... Read more
Complaint from Wildriders54 on 04 June 2023 about Roblox.
There was a guy in passing a direct switch with a huge Easter cat and a huge hell rock, and a dark matter some Barreiro corgi and I was offering five huge is that’ll be shown in the picture and... Read more
Complaint from THISGAMESUCKSWITHBUGS on 22 May 2023 about Roblox.
I was sitting in game hatching eggs with all my gems and huge i got disconected and when i tried logging in all my gems where gone i dont know why im pretty sure they were not dupped i just... Read more
Complaint from ryderpaw24 on 09 May 2023 about Roblox.
both emails where changed and the 2 step was deactivated and the back up codes are invailed Read more
Complaint from Applebottomjeans on 18 April 2023 about Roblox.
I went on an LGBTQ hangout game, and as I joined I was instantly greeted with constant flinging across the whole server. Everyone was getting flinged and we all knew it was obviously the played who was spamming “GET FLINGED... Read more
Complaint from lluv4gem on 15 April 2023 about Roblox.
Recently the roblox moderation has become insanely horrible, this month I have already been banned twice for uploading content that doesn't even offend anyone or the rules. I just believe that this is the laziness and unjustness of the the... Read more
Complaint from Smileydude_hahaha on 03 April 2023 about Roblox.
DONT INVEST MONEY IN GAME ....Petsimulator x ..........this game is not secured I got 36b stolen from my inventory...first it log me out then I could not log back in 3 attempts later I log in and immediately noticed 36b... Read more
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