While Payoneer provides essential payment services to users worldwide, complaint data from our community has highlighted several prevalent issues related to account management and customer support. Common complaints include frozen or locked accounts, difficulties withdrawing funds, unresponsive or unhelpful customer service, and unexpected fees or deductions. Security concerns have also been raised, with some users reporting unauthorized access to their accounts.
To avoid these issues, we recommend users to regularly monitor their account activity, ensure all account information is up-to-date, and utilize strong, unique passwords. If problems arise, contact customer service immediately, keep detailed records of all communications, and consider escalating your issue through multiple channels if initial contact does not resolve the problem.
Do you have a dispute or had a bad customer experience with Payoneer? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Payoneer.
Our sentiment meter has detected that Payoneer complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Payoneer, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 2 complaints about Payoneer over the last 12 months. The graph below shows a monthly breakdown.
Curious about Payoneer's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Payoneer. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Payoneer by calling 1-888-290-3990. For Payoneer support through email, send your inquiry to CustomerServiceManager@Payoneer.com. If you want to reach out to Payoneer through their own website, you can use their contact form.
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Helpful experiences shared by verified Payoneer customers. Search, discuss and connect with other people in our community.
Complaint from AshleighTK on 09 July 2025 about Payoneer.
I’m writing to escalate an issue regarding a recent Targeted Rate withdrawal that was processed incorrectly. I had set a Targeted Rate of 17.73 ZAR to expire end of day 9 July, but the system processed my withdrawal at 17.55 ZAR,... Read more
Complaint from Loren on 17 February 2025 about Payoneer.
Dear [Support Team], I have been experiencing issues with withdrawals lately. My withdrawals are taking longer than one business day to process, which has never happened before. I need to receive my money as soon as possible. Specifically, I made a withdrawal... Read more
Complaint from Anonymous28759 on 26 February 2024 about Payoneer.
I signed up with Payoneer expecting great things. I submitted all the required documents and added my bank. I got through to the bank verification stage and successfully entered the correct amounts for the micro deposits that they send you.... Read more
Complaint from Martinez7 on 29 November 2023 about Payoneer.
I have been paid through a company for my time and work and have not been able to continue due to payoneer giving me issues about updating my bank. It's been over 3 months that this has been going on. Read more
Complaint from Arathorn on 23 October 2023 about Payoneer.
I was trying to access my payoneer account. Suddenly i Got an e-mail from payoneer telling about my money transfered to monobank account. I have no monobank acount!! So i immediately tried to reach payoneer to block my account. Ä°t... Read more
Complaint from omartantawyy on 03 October 2023 about Payoneer.
I had an amount in my payoneer account that I transferred to my bank account on 27th of July 2023 with the amount 208.50 USD. After 10 days I did not receive the amount in my bank account so I... Read more
They send me email i will receive reward 3500 usd from payoneer but they block my account without any reason Read more
Complaint from 69476888 on 28 September 2023 about Payoneer.
No one in any place is willing to help anyone, they are just passing their time, nothing serious is happening. By mistake, I want to delete it from the system, they are not deleting it, I am making repeated... Read more
Complaint from QueenEve on 16 September 2023 about Payoneer.
I lost my phone and couldnt access my payoneer account due to two step verification code. I asked the customer servive to disable it for me,my personal documents and information such as my address were requested from me by them... Read more
Complaint from adeela on 01 September 2023 about Payoneer.
I hope this letter finds you well. I am writing to bring to your attention a concerning issue regarding my Payoneer account, I noticed that my Payoneer account had been charged an annual fee of $29, even though I had... Read more
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