Payoneer Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Payoneer over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 6, 2024

Payoneer complaint process

Do you have a dispute or had a bad customer experience with Payoneer? Submit your Payoneer complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Payoneer.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Payoneer complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Payoneer?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Payoneer complaints chart

We have received 10 complaints about Payoneer over the last 12 months. The graph below shows a monthly breakdown.

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Payoneer complaint statistics

Curious about Payoneer's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

11
Total complaints
11
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 11 ratings

How to contact the customer service of Payoneer?

Below, you will find the contact information for the complaint department of Payoneer. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-290-3990
Webcare email:
CustomerServiceManager@Payoneer.com
Contact form:

You can contact the customer service of Payoneer by calling 1-888-290-3990. For Payoneer support through email, send your inquiry to CustomerServiceManager@Payoneer.com. If you want to reach out to Payoneer through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Payoneer reviews: (11)

Authentic experiences shared by our community for your benefit.

Account Status

Complaint from Anonymous28759 on 26 February 2024 about Payoneer.

I signed up with Payoneer expecting great things. I submitted all the required documents and added my bank. I got through to the bank verification stage and successfully entered the correct amounts for the micro deposits that they send you.... Read more

Comments: 0
Rating:

Unable to withdraw my money eqz:

Complaint from Martinez7 on 29 November 2023 about Payoneer.

I have been paid through a company for my time and work and have not been able to continue due to payoneer giving me issues about updating my bank. It's been over 3 months that this has been going on. Read more

Comments: 0
Rating:

Payoneer account hacked to monobank

Complaint from Arathorn on 23 October 2023 about Payoneer.

I was trying to access my payoneer account. Suddenly i Got an e-mail from payoneer telling about my money transfered to monobank account. I have no monobank acount!! So i immediately tried to reach payoneer to block my account. İt... Read more

Comments: 0
Rating:

Payoneer did not transfer my money

Complaint from omartantawyy on 03 October 2023 about Payoneer.

I had an amount in my payoneer account that I transferred to my bank account on 27th of July 2023 with the amount 208.50 USD. After 10 days I did not receive the amount in my bank account so I... Read more

Comments: 0
Rating:

Reward

Complaint from Naeemjohndepp on 28 September 2023 about Payoneer.

They send me email i will receive reward 3500 usd from payoneer but they block my account without any reason Read more

Comments: 0
Rating:

No one is willing to help after seeing many ways.

Complaint from 69476888 on 28 September 2023 about Payoneer.

No one in any place is willing to help anyone, they are just passing their time, nothing serious is happening. By mistake, I want to delete it from the system, they are not deleting it, I am making repeated... Read more

Comments: 1
Rating:

Customer Service hacked into my account to steal my funds

Complaint from QueenEve on 16 September 2023 about Payoneer.

I lost my phone and couldnt access my payoneer account due to two step verification code. I asked the customer servive to disable it for me,my personal documents and information such as my address were requested from me by them... Read more

Comments: 0
Rating:

Fresh Account has been charged in the name of fee

Complaint from adeela on 01 September 2023 about Payoneer.

I hope this letter finds you well. I am writing to bring to your attention a concerning issue regarding my Payoneer account, I noticed that my Payoneer account had been charged an annual fee of $29, even though I had... Read more

Comments: 0
Rating:

I complain but not got refund

Complaint from Nazim Kanju on 26 August 2023 about Payoneer.

Hi, I want to submit a legal dispute against the payoneer. I got scammed on a payoneer of 4012$. I called them about it. The moderator said that the scammer withdrew 100$ and another amount is still in his account. We will... Read more

Comments: 0
Rating:

Payoneer Scammed me

Complaint from arslanashfaq on 19 June 2023 about Payoneer.

!!SCAMMER ALERT!!! !!SCAMMER ALERT!!! !!SCAMMER ALERT!!! If anybody is willing to destroy their businesses you are welcome in Payoneer here you will get lying support only for to make you a fool so with the passage you will forget your money because... Read more

Comments: 0
Rating:

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