wire transfer
Complaint from lipsonhips on 18 October 2023 about Paxum.
My wire transfer was just blocked suddenly with only a saying 'country no longer available' Read more
Paxum complaints
Paxum Complaint Sentiment: Neutral
Our sentiment meter has detected that Paxum complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Paxum, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 8, 2024
Paxum complaint process
Do you have a dispute or had a bad customer experience with Paxum? Submit your Paxum complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Paxum.
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How to file a complaint about Paxum?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Paxum complaints chart
We have received 1 complaints about Paxum over the last 12 months. The graph below shows a monthly breakdown.
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Paxum complaint statistics
Curious about Paxum's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
18
Total complaints
18
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
18 ratings
How to contact the customer service of Paxum?
Below, you will find the contact information for the complaint department of Paxum. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-866-347-4781
Contact form:
You can contact the customer service of Paxum by calling 1-866-347-4781. If you want to reach out to Paxum through their own website, you can use their contact form.
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Paxum reviews: (18)
Authentic experiences shared by our community for your benefit.
I made a transfer to my account and the money did not arrive
Complaint from Wanessa boyer on 13 March 2023 about Paxum.
I have already contacted Paxum bank and I have no answers, I need to know what happened to the money. I made a transfer to my Brazilian account and the money never arrived. I've been waiting since March... Read more
No payment
Complaint from Vanessa 234 on 07 January 2023 about Paxum.
I subbmitt a payment on the 2nd of Jan 2023..i didn't get paid for a large amount buy was paid for a small amount after the 2nd of Jan.. No direct respond about my money..just automatic responses Read more
Funds not received
Complaint from Not able on 05 January 2023 about Paxum.
I transferred money to my South African bank account from Paxum on the 23rd December. It’s now the 5th January 2023 and no money in my account. I’ve phoned and emailed them so many times and all they keep telling... Read more
Payment not received to my bank
Complaint from Rehman908 on 18 October 2022 about Paxum.
Kindly transfer my payment Read more
Wire transfer delay
Complaint from Cupcake321 on 19 September 2022 about Paxum.
Wire transfer requested on 09.09.still on pending without any specific information when it will be sent Read more
ID verification through Jumio selfiescan rejected 5 times
Complaint from nileda on 03 August 2022 about Paxum.
My bank account has been frozen (limited) for weeks. I have requested 1° all the scansselfiescopies received on their side. 2° the link on their site (or on Jumio) of the exact procedure to scanselfie verification (f.ex. passport: one or two pages?, what... Read more
only MT103 was sent; Nostro Funds were not sent
Complaint from abhay265482 on 15 July 2022 about Paxum.
hey Paxum i had transferred €646.38(€38.36 Fees €607.78 fund) on 05-07-22. Paxum sent me mail that they have VALIDATED the transfer on 07-07-22. and after that within 5 business working days my payment will be credited. on 08-07-22, i received a... Read more
My money does not reach my Bank Account
Complaint from Roxee on 08 June 2022 about Paxum.
I made a transfer for my Bank Account on June 1 and I'm still waiting for my money to arrive, technical support only knows that there are delays due to bank holidays. It cannot be that a bank plays with... Read more
Payment delayed from Paxum
Complaint from Ghrfan on 23 May 2022 about Paxum.
I requested a wire transfer on may 2nd. Today is may 23th and the money has not arrived to my bank account yet. They say the transfer got verified on may 16th so today is the last day of the... Read more
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