Filed 3 Aug 2022 by Albert
My bank account has been frozen (limited) for weeks.
I have requested
1° all the scansselfiescopies received on their side.
2° the link on their site (or on Jumio) of the exact procedure to scanselfie verification (f.ex. passport: one or two pages?, what does cropped exactly mean in mm? …: all reasons ggiven for rejection).
No answer, just a standardized rejection email.
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