NETeller Complaint Sentiment: Neutral

Our sentiment meter has detected that NETeller complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with NETeller, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 5, 2024

NETeller complaint process

Do you have a dispute or had a bad customer experience with NETeller? Submit your NETeller complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of NETeller.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional NETeller complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about NETeller?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

NETeller complaints chart

We have received 9 complaints about NETeller over the last 12 months. The graph below shows a monthly breakdown.

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NETeller complaint statistics

Curious about NETeller's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

20
Total complaints
20
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 20 ratings

How to contact the customer service of NETeller?

Below, you will find the contact information for the complaint department of NETeller. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-20-3308-9525
Contact form:

You can contact the customer service of NETeller by calling +44-20-3308-9525. If you want to reach out to NETeller through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

NETeller reviews: (20)

Authentic experiences shared by our community for your benefit.

Money doesn't reflect in my bank account

Complaint from RobertK on 08 January 2023 about NETeller.

I withdrew money from Neteller and my funds did not reflect in the bank account, when I contact them about the issue I am told that the funds were returned to my Neteller account but not even 20% of the... Read more

Comments: 0
Rating:

Neteller Hold My Balance

Complaint from Laxmi on 20 December 2022 about NETeller.

I have been here with extremely frustrating mind as Neteller.com (Paysafe Financial Service Limited) has blocked my funds and restricted my account. They have caught up my balance and asked me for a Bank Statement But when i have send... Read more

Comments: 0
Rating:

Account and neteller refused to refund my money back

Complaint from elrufaimustapha@gmail.com on 11 November 2022 about NETeller.

I deposited money on my Neteller account to transfer it to a friend on 3112022. The transfer was pending for hours and I thought it was because of a network issue. My friend later contacted me that he has not... Read more

Comments: 0
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RECOVER MADE WRONG TRANSATION

Complaint from hameed_lakhiar@yahoo.com on 17 July 2022 about NETeller.

Dear sir kindly help me to solve issue i have made 100 dollar wrong transaction NETELLER TO NETELLER ACCOUNT KINDLY HELP ME TO RECOVER Read more

Comments: 0
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restricted account

Complaint from cantormarialucia@gmail.com on 04 July 2022 about NETeller.

my neteller account was been restricted on june 1 2022 i have a remaining balance of 492.35kr i want it to withdraw it but i have no more acces on my account what is the best thing to do could you help me thank... Read more

Comments: 0
Rating:

Close my account and deny to return my money back.

Complaint from FarvesNet on 06 April 2022 about NETeller.

Dear Concern, Hope all are going well after post pandemic. I have been here with extremely frustrating mind as Neteller (Paysafe Financial Service Limited) has blocked my funds and close my account. They have caught up my balance and disagree to... Read more

Comments: 0
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Money not received

Complaint from wrexhard1116@gmail.com on 04 March 2022 about NETeller.

It's been over 10days I withdraw money to my bank account. It hasn't arrived iv been waiting and waiting I have been messaging constantly and after 4-5 message I get one reply after a day or two to provide statement... Read more

Comments: 0
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erick munisi

Complaint from munisi on 01 February 2022 about NETeller.

after full verification of address neteller they restricted me to use my account they tell to withdrawal when i login via app tell your account is restricted you can't make any payments or transfer, visiting our website after opening website... Read more

Comments: 0
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Closed my Account

Complaint from Essajee on 15 September 2021 about NETeller.

I used to have a Neteller account which had a wrong Location, thus i requested for it to be rectified. The Support team at Neteller advised for me to open a new account, which i did. For verification, I submitted the... Read more

Comments: 0
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My account permanently closed

Complaint from Ramy Mohamed Nasr on 30 July 2021 about NETeller.

I contacted Paysafe, and they asked to send some documents and a neteller email to send money to it. Indeed, I sent the documents and the email, but they closed the alternate email as well, and I have not received... Read more

Comments: 0
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