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NETeller complaint: Account and neteller refused to refund my money back

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Filed 11 Nov 2022 by Ahmad

I deposited money on my Neteller account to transfer it to a friend on 3112022. The transfer was pending for hours and I thought it was because of a network issue. My friend later contacted me that he has not received the money. I tried to login to check the status of the transaction, they showed the account was restricted.
I contacted them to complain and they told me the account was closed for some reason known to them.
I was shocked because I believe I did not break any rules. Anyway I asked for a refund, and they said I did not have any money in my account for refund.
Please assist in resolving this issue.

Thank you.

NETeller complaint: Account and neteller refused to refund my money back
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