Can't connect to service
Complaint from Damnyboy on 15 June 2023 about Mint Mobile.
My phone did not activate, so I can't call out or take calls, cant email either n Read more
Mint Mobile complaints
Mint Mobile Complaint Sentiment: Neutral
Our sentiment meter has detected that Mint Mobile complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mint Mobile, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 17, 2024
Mint Mobile complaint process
Do you have a dispute or had a bad customer experience with Mint Mobile? Submit your Mint Mobile complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Mint Mobile.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Mint Mobile complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Mint Mobile?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Mint Mobile complaints chart
We have received 21 complaints about Mint Mobile over the last 12 months. The graph below shows a monthly breakdown.
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Mint Mobile complaint statistics
Curious about Mint Mobile's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
24
Total complaints
24
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
24 ratings
How to contact the customer service of Mint Mobile?
Below, you will find the contact information for the complaint department of Mint Mobile. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
800-683-7392
Contact form:
You can contact the customer service of Mint Mobile by calling 800-683-7392. If you want to reach out to Mint Mobile through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Mint Mobile reviews: (24)
Authentic experiences shared by our community for your benefit.
Denied Refund Claim
Complaint from Mint Mobile Refund Requester on 25 April 2023 about Mint Mobile.
I renewed a 12-month subscription for cell phone service with Mint Mobile on 01/16/2023 (1 day before the expiration on 01/17/2023). I renewed on Mint Mobile's website and the new 12-month subscription fee was charged to my American Express... Read more
Service broken, want refund
Complaint from kFin on 25 April 2023 about Mint Mobile.
I purchased a 12 month plan in November 2022 and for the past 4 days I cannot call out or accept calls. I contacted Mint and they cannot seem to fix the problem, the engineering department cannot fix and the... Read more
Cancelation
Complaint from vreynoldsft on 07 January 2023 about Mint Mobile.
They took more than authorized for, spent 4 hours requesting cancellation of service and an immediate refund was finally told the refund was approved and I would have my refund in 48 hours. But then the next morning I... Read more
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