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Mint Mobile complaint: Service broken, want refund

Open 93 views Telecom

Filed 25 Apr 2023 by Krista

I purchased a 12 month plan in November 2022 and for the past 4 days I cannot call out or accept calls. I contacted Mint and they cannot seem to fix the problem, the engineering department cannot fix and the service people cannot figure it out. Since my phone does not work, I demanded a refund for the next 7 months or a plan I paid for and will not receive because they cannot fix theur mistake with my phone.
Mint is refusing to give me a refund for the months of no service. This is a SCAM that Mint is able to maintain and should be investigation. I want my $70 back for the months of service I do not have

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