Our sentiment meter has detected that LightInTheBox complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with LightInTheBox, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 3, 2024
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We have received 9 complaints about LightInTheBox over the last 12 months. The graph below shows a monthly breakdown.
Curious about LightInTheBox's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of LightInTheBox. To amplify the impact of your complaint, please use our complaint form.
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Authentic experiences shared by our community for your benefit.
Complaint from Markos on 21 December 2022 about LightInTheBox.
I ordered 162$ items from the lightinthebox.com.and paid with paypal and it was ed..the after a week I send a email to see why it shows items still transferring from warehouse and QC passed..she (Carla) send... Read more
Complaint from Vonb on 30 November 2022 about LightInTheBox.
Brought products that are a common size most places in the world except from where these came from. All is offered a return to light in the box at own cost or a 10% discount. There is no actual way of contacting... Read more
Complaint from Neville. on 22 June 2022 about LightInTheBox.
I purchased a clothing item that was not as advertised through a company called Light in the Box USA but when package arrived it was sent from a company called Vincent CO LTD PO BOX 6014 CHULLORA NSW 1405. This... Read more
Complaint from janetrobertlee@bigpond.com on 24 May 2022 about LightInTheBox.
I ordered 3 blazers (Order number: 54310767) on 18 April 2022. A blazer should be a reasonably solid garment (in fact, the word Solid is mentioned in the description). These 3 blazers are made of completely rubbish... Read more
Complaint from LightInTheBox on 27 April 2022 about LightInTheBox.
i order 4 prs of three quarter length gym pants not tights i received one pr of full length pants and 3 prs of three quarter ones all made out of some wrinkled up material that would have to be ironed... Read more
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