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LightInTheBox complaint: NON EXISTANT COMPANY

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Filed 22 Jun 2022 by Neville

I purchased a clothing item that was not as advertised through a company called Light in the Box USA but when package arrived it was sent from a company called Vincent CO LTD PO BOX 6014 CHULLORA NSW 1405. This company does not exist. I am unable to return item anywhere to obtain refund.

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Discussion

3 comments

  1. ken

    I have a parcel missing from Light In The Box, I also have a parcel from Vincent Co Ltd lodges at Chullora. I have made several purchases from Light in the Box previously which were mostly ok.

    Reply

  2. Marilyn Tremp

    I ordered sandals from Light in the box just recently. Received sandals, but the straps dont correspond - so unwearable! Sent from a sender Vincent CO LTD, Dock A3, 11 Lord Street Botany NSW 2019.
    I will return them by post, don't expect a refund, but it's the last purchase I will make to either "company"

    Reply

  3. alan kerrison

    I purchased an item from light in the box they sent me the wrong item, i spent two weeks trying to contact their customer service all to no avail.

    Reply

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