Liberty Mutual Complaint Sentiment: Neutral

Our sentiment meter has detected that Liberty Mutual complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Liberty Mutual, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 7, 2024

Liberty Mutual complaint process

Do you have a dispute or had a bad customer experience with Liberty Mutual? Submit your Liberty Mutual complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Liberty Mutual.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Liberty Mutual complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Liberty Mutual?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Liberty Mutual complaints chart

We have received 1 complaints about Liberty Mutual over the last 12 months. The graph below shows a monthly breakdown.

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Liberty Mutual complaint statistics

Curious about Liberty Mutual's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!

17
Total complaints
17
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 17 ratings

How to contact the customer service of Liberty Mutual?

Below, you will find the contact information for the complaint department of Liberty Mutual. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-295-2723
Contact form:

You can contact the customer service of Liberty Mutual by calling 1-800-295-2723. If you want to reach out to Liberty Mutual through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Liberty Mutual reviews: (17)

Authentic experiences shared by our community for your benefit.

Over charged for Auto insurance

Complaint from K Moody on 28 September 2021 about Liberty Mutual.

I have had an auto rental policy for several years with the company. I have an exceptional credit rating that has improved over the years as being a customer. I noticed that my insurance policy amount continued to increase... Read more

Comments: 0
Rating:

Inappropriately Denied Coverage

Complaint from Claim 04687112 on 23 September 2021 about Liberty Mutual.

I have personally investigated hundreds of auto accidents. The accident that I was involved in could not more clearly have been determined to be the other motorists fault. I was driving straight ahead with no traffic control device... Read more

Comments: 0
Rating:

6 unresolved claims

Complaint from Vellivs on 02 September 2021 about Liberty Mutual.

Liberty Mutual and Safe Co. along with Agreo Towing services have damaged my vehicle and are denying liability for the damages that Liberty Mutual services have caused. Read more

Comments: 0
Rating:

Shower restoration

Complaint from Azshower on 28 July 2021 about Liberty Mutual.

In October of 2020 we had a slab leak in our closet and under our shower. Called an abatement company to stop leak and dry out carpet. Liberty took care of this in a timely non problematic fashion. The adjuster then... Read more

Comments: 0
Rating:

Vehicle Accident

Complaint from PARBJR on 06 July 2021 about Liberty Mutual.

On May 24, 2021 I was driving into the hospital parking lot to receive my radiation treatments, driving approximately five miles per hour, when an insurer of Liberty Mutual backed out of his parking space and struck the passenger side... Read more

Comments: 0
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Work still not finished

Complaint from sharongilchrist7 on 23 October 2019 about Liberty Mutual.

I have been getting my bathroom renewed since July 2019 and it's still not finished, I was told it would take 3 days to do by the Planner and is still ongoing. Every time I ring the planner I am... Read more

Comments: 0
Rating:

Unfair Insurance Practices

Complaint from yalin1 on 28 January 2019 about Liberty Mutual.

Liberty Mutual failed to deliver the services and misrepresnted on my claims. First, I was being misled and misrepresented by the Auto Body shop that Liberty Mutual company closely affiliated with during that time. First, I was told by the... Read more

Comments: 0
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