While La Quinta Inns & Suites offers accommodations for travelers, complaint data from our community has flagged several recurring issues with their services. Common complaints include encounters with unfriendly or unhelpful staff, unclean rooms with signs of neglect such as roaches and cigarette smoke in non-smoking rooms, and discrepancies between advertised and actual prices. Customers have also reported malfunctioning amenities like broken showers and insufficient communication about potential health hazards.
To avoid these issues, we strongly advise guests to confirm booking details and prices in writing and inspect their rooms upon check-in. Address any problems with the front desk immediately, and if the issues aren't resolved, escalate your concerns to higher management. Document your experiences and interactions as evidence, and consider reading recent reviews for the most up-to-date guest experiences.
Do you have a dispute or had a bad customer experience with La Quinta Inns & Suites? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to La Quinta Inns & Suites.
Our sentiment meter has detected that La Quinta Inns & Suites complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with La Quinta Inns & Suites, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 0 complaints about La Quinta Inns & Suites over the last 12 months. The graph below shows a monthly breakdown.
Curious about La Quinta Inns & Suites's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of La Quinta Inns & Suites. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of La Quinta Inns & Suites by calling +18007533757. If you want to reach out to La Quinta Inns & Suites through their own website, you can use their contact form.
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Helpful experiences shared by verified La Quinta Inns & Suites customers. Search, discuss and connect with other people in our community.
Complaint from Esther4Eva on 03 October 2023 about La Quinta Inns & Suites.
I have been with Booking.com for years and when I recently booked through them again with this particular hotel called LaQuinta Inn it was the worst nasty, filthy, and disgusting experience I’ve had with a hotel for 11 straight days.... Read more
Complaint from stekev on 28 September 2023 about La Quinta Inns & Suites.
On 10/22/23 while staying at La Quinta Inn 1000 N Bronco Way, Flagstaff, Az inv761640638 (LQ W1490398) “old patron” I used the pool area and found it too cold and being 67 with arthritis and broken back needed the hot tub... Read more
Complaint from Jammers on 23 August 2023 about La Quinta Inns & Suites.
I rented a room at La Quinta room 201 there was roaches on the wall above the bed . I woke up with a roach on my ankle and one on my shoulder blade there is no excuse for that... Read more
Complaint from Johnsok7 on 10 July 2023 about La Quinta Inns & Suites.
Upon arrival the room had a sour smell throughout. The sheets on the bed were dirty and the bathtub was extremely dirty. After speaking with the front desk and complaining about the situation I was told that I would get... Read more
Complaint from George C George on 02 March 2023 about La Quinta Inns & Suites.
We checked in to the La Quinta Inn in Reno, NV, on 2-24-23 in the late afternoon, put our things away and went to an early meeting. We arrived back around 21:30 hours and went to bed. The next morning... Read more
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