Kroger Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Kroger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 3, 2024

Kroger complaint process

Do you have a dispute or had a bad customer experience with Kroger? Submit your Kroger complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Kroger.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Kroger complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Kroger?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Kroger complaints chart

We have received 4 complaints about Kroger over the last 12 months. The graph below shows a monthly breakdown.

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Kroger complaint statistics

Curious about Kroger's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 13 ratings

How to contact the customer service of Kroger?

Below, you will find the contact information for the complaint department of Kroger. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-576-4377
Contact form:

You can contact the customer service of Kroger by calling 1-800-576-4377. If you want to reach out to Kroger through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Kroger reviews: (13)

Authentic experiences shared by our community for your benefit.

Unacceptable wait time

Complaint from austral_neo_progressive@yahoo.com on 27 February 2022 about Kroger.

I placed an order with instacart for 5 items and I kept getting delay after delay, I had ordered something from the deli and it took so long the deli closed and I could not even get the item and... Read more

Comments: 0
Rating:

Digital discrimination

Complaint from Fed up with Digital on 02 February 2021 about Kroger.

Kroger has implemented an app that they require their consumers to download in order to reap the benefits of their digital coupons. Many deals and sales in store require the consumer to download said digital coupon to their phone to... Read more

Comments: 4
Rating:

Assault by employees

Complaint from Emilykangas on 19 July 2020 about Kroger.

Statement: Food Source grocery store 07042020 Theft of customer belongings and violent attack Posted: 07112020 I am a single, 45 year old disabled woman and have been for 12 years. I an ADA Certified handicapped. I attempt... Read more

Comments: 0
Rating:

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