While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Kroger over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Kroger? Submit your Kroger complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Kroger.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Kroger complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 4 complaints about Kroger over the last 12 months. The graph below shows a monthly breakdown.
Curious about Kroger's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Kroger. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Kroger by calling 1-800-576-4377. If you want to reach out to Kroger through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from selfcheckoutcashier on 03 March 2024 about Kroger.
There was a previous sales tag left on the shelf so when I tell the person at self checkout what happens he sends someone to check if I was telling the truth th e employee returns with the tag in... Read more
Well i got my food stamps and went shopping and when i got home to fix me something to eat the food had a bad spelll my mother is still sick from it and i have been sick and now... Read more
Complaint from Dumb on 19 June 2023 about Kroger.
Arrived at 10:48pm Wouldn’t let me. The gentleman at the door said they close down 10 minutes early because the register shuts down at 11pm. Your hours are published open until 11pm. I wasted my GAS,TIME for a useless visit because employees shutdown... Read more
Complaint from Jacksonheath on 07 May 2023 about Kroger.
Senior citizens and there healthy food cards the card would have to be scanned first so it will pay for the items that it covers then you will no what to pay for by some other means assistant manager told... Read more
Complaint from Alacarte78 on 29 December 2022 about Kroger.
Shopping in the produce section of this store and while pushing my cart down the aisle, store clerk blocked me from proceeding any further. So I stopped to wait for them to move and they completely disregarded my presence. When... Read more
Complaint from kmoore on 09 November 2022 about Kroger.
Kroger advertises great sales but the sale price depends on loading their ecoupons and buying a certain quantity of items. Everytime I have gone into their store the last month I have come home and gone over my receipt to... Read more
Complaint from hallifie61 on 16 September 2022 about Kroger.
I have shopped at this Kroger for over 30 years and I have never experienced such a poorly run store. Cashier that is normally there Monday mornings-older woman with salt and pepper hair rude-ignored me for 5 minutes while... Read more
Complaint from Zoeymae on 12 July 2022 about Kroger.
THE WOMENS RESTROOM WAS COMPLETELY DISCSUTING. NO TOLIET PAPER, NO SEAT COVERS, ONE OF THE TOLIETS COMPLETELY CLOGGED, URINE ON FLOOR IN BOTH STALLS. THE DELI UNDER THE COUNTER WAS COMPLETE GROSS, AND FILTHY. SPILLED PRODUCT ON THE FLOOR MADE... Read more
Complaint from LW on 30 April 2022 about Kroger.
Every time I go to Kroger's I tell myself Never again because it takes more time to check out than it does to shop. It does not matter the time of day or day of the week - there... Read more
Complaint from compsoldier on 17 April 2022 about Kroger.
You sell disposable razors. The Bic brand razors are totally worthless. I'm a guy and buy them but stopped because they'll only get me through 12 a shave before they stop cutting. Total rip-off. Read more
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