Winning not paid out
Complaint from Hills on 27 May 2023 about Hollywoodbets.
I've ewallet my winnings but didn't get a pin number it's been 5 days now I email but didn't get any reply back can I maybe get some assistance please Read more
While some customers may still be encountering a bad experience, our sentiment meter has detected a -30% decline in complaints about Hollywoodbets over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
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We have received 158 complaints about Hollywoodbets over the last 12 months. The graph below shows a monthly breakdown.
Curious about Hollywoodbets's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
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Complaint from Hills on 27 May 2023 about Hollywoodbets.
I've ewallet my winnings but didn't get a pin number it's been 5 days now I email but didn't get any reply back can I maybe get some assistance please Read more
Complaint from NathanGovender on 26 May 2023 about Hollywoodbets.
Good Day There was some fraud activity on my Hollywood account which was subsequently locked. I had no access to view my account and have been trying to resolve this since January 2023. I have sent numerous emails and made countless... Read more
Complaint from MJvsat on 23 May 2023 about Hollywoodbets.
Good morning all. I would like to know, is it right if Hollywoodbets staff/team leaders speak to other customers about your winnings. Coz where I come from it's private till you make it public. Well I lost my best friend... Read more
Complaint from RochelleBrown on 18 May 2023 about Hollywoodbets.
Hollywoodbets has been refusing to pay out my winnings, their support just keeps on saying they are escalating the matter but nobody gets back to you. Read more
Complaint from Roy Maharaj on 16 May 2023 about Hollywoodbets.
I won a bet but was instead not payed out . After inquiry with the cashier she said that the balance can be used to take further bets.which is unusual in itself. I then checked my balance and it showed... Read more
Complaint from 0844904877 on 15 May 2023 about Hollywoodbets.
I did a withdraw of R200 on 1st May I didn't receive messages up until now I called them 3 times they promised me to receive an SMS within 24hs is been 2 weeks now nothing received Read more
Complaint from 249583 on 08 May 2023 about Hollywoodbets.
I made a cash send withdrawal on the 19th of April, it still hasn't come through as yet, and they keep telling me it will come through shortly and that's it Read more
Complaint from Fonzi on 07 May 2023 about Hollywoodbets.
Funds were deposited via hollywoodbets platform using their portal via capitec pay ownway feauture. Payment was made and internet got cut off funds were debitted and never creditted. I have supplied bank statements and proof of payments. It has been... Read more
Complaint from 13092462 on 20 April 2023 about Hollywoodbets.
I never got my money I that not good My phone number is 0799633091 Acc 13092462 Read more
Complaint from Ktg2208 on 16 April 2023 about Hollywoodbets.
On 19 March 2023 at 04:38, I was playing this slot game called Bloodsuckers 2. After playing for hours, and made a profit for a change, the system kicked me out. I tried logging in again, and funds were not allocated.... Read more
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