Guinness Complaint Sentiment: Neutral

Our sentiment meter has detected that Guinness complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Guinness, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 4, 2024

Guinness complaint process

Do you have a dispute or had a bad customer experience with Guinness? Submit your Guinness complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Guinness.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Guinness complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Guinness?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Guinness complaints chart

We have received 2 complaints about Guinness over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Guinness complaint statistics

Curious about Guinness's track record in addressing complaints within the Beer Brands category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 38 ratings

Guinness reviews: (38)

Authentic experiences shared by our community for your benefit.

Bad quality

Complaint from Coirtmac1 on 13 October 2020 about Guinness.

Bought a slab of Guinness in Dunnes Clonakilty Saturday last. Even though the cans are now 30ml smaller than usual, so far I’ve had so pour 8 of them down the drain. Totally flat and taste wrong Read more

Comments: 0
Rating:

12 pack of cans

Complaint from Grahamer on 25 September 2020 about Guinness.

very disappointed with quality of pack every can was very flat very poor never had this problem before must have been a bad batch Read more

Comments: 0
Rating:

Drought Guinness

Complaint from David Millman on 24 September 2020 about Guinness.

Having bought a case of 15 cans drought pouring it seems to split and go into lumps the case was rewrapped Read more

Comments: 0
Rating:

Stout instead of origional

Complaint from Kelly CR on 21 August 2020 about Guinness.

So being a women I learnt to my peril a long time ago that Guinness stout is not the Guinness my husband drinks!!! So today I ws asked to purchase 4 tins of original Guinness. The only packs of 4 I... Read more

Comments: 0
Rating:

Wrongfully advertisered

Complaint from GL on 21 June 2020 about Guinness.

Tthe packaging reflects 12 ounces Per bottle and each bottle Clearly is labeled as having 11.2 fluid ounces. Read more

Comments: 0
Rating:

Damaged can of beer

Complaint from Teriquin on 18 June 2020 about Guinness.

Bought box of 8 4.9 cans of draught stout beer. The last beer i took out was damaged. Was unable to take it to store before the get together we had for my husband, who really enjoys your beer. Read more

Comments: 0
Rating:

Taste

Complaint from MykeLee0432 on 15 March 2020 about Guinness.

Opened 2 bottles from same 12 pack (to ensure it wasn't just a single bottle issues) and found the batch to be watered down and flat. Read more

Comments: 0
Rating:

Plastic ball in my can

Complaint from Rebelzoe on 08 November 2018 about Guinness.

I bought me a Guinness beer at a circle kshells on fletcher in Tampa Florida.. got home pop it open and started drinking once I was almost done I started to hear the hard plastic ball in the beer can...... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community