Guinness Complaint Sentiment: Neutral

Our sentiment meter has detected that Guinness complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Guinness, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Guinness complaint process

Do you have a dispute or had a bad customer experience with Guinness? Submit your Guinness complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Guinness.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Guinness complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Guinness?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Guinness complaints chart

We have received 2 complaints about Guinness over the last 12 months. The graph below shows a monthly breakdown.

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Guinness complaint statistics

Curious about Guinness's track record in addressing complaints within the Beer Brands category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 38 ratings

Guinness reviews: (38)

Authentic experiences shared by our community for your benefit.

Foreign object found in Guinness 0% Draught

Complaint from Bill Bauer on 06 June 2023 about Guinness.

Took last sip of beer to hear something rattle around in the bottom of the can. Appeared to be a white solid cylindrical in shape. Thought the beer may have started to freeze solid as it was 0%... Read more

Comments: 0
Rating:

Poor Poisonous Package

Complaint from Davidson on 06 February 2023 about Guinness.

I bought 4 carne of Guinness and after drinking I found a ball inside the can, I have the video of when I opened it, this is unhealthy and poor packaging. It's dangerous to health and I like to complain... Read more

Comments: 0
Rating:

Plastic ball in my drink

Complaint from Chgrant_67@yahoo.com on 05 January 2023 about Guinness.

I have baught a pack of tin Guinness when open it I found a ball inside it and the rest shaking as if something is inside them Read more

Comments: 0
Rating:

Bottle scattered

Complaint from Adamm2182 on 23 July 2022 about Guinness.

Top of bottle scattered when opening, pieces actually flew off into the air. Please see attached photo. Read more

Comments: 0
Rating:

Foreign body in can

Complaint from RDL on 06 June 2022 about Guinness.

I poured a can of Guinness into a pint glass, as I was drinking the Guinness a long strip of plastic went into my mouth, fortunately I detected this before I swallowed or choked on it. Read more

Comments: 0
Rating:

Selling damaged Cans hidden in 8 packs.

Complaint from Reilly on 14 January 2022 about Guinness.

I bought an 8 pack of Guinness on 1301 2022, and discovered that one of the Cans contained inside was a badly damaged Can that should not have been included in the 8 pack.The damaged can was marked price 2.78... Read more

Comments: 1
Rating:

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