Guinness Complaint Sentiment: Neutral

Our sentiment meter has detected that Guinness complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Guinness, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Guinness complaint process

Do you have a dispute or had a bad customer experience with Guinness? Submit your Guinness complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Guinness.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Guinness complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Guinness?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Guinness complaints chart

We have received 2 complaints about Guinness over the last 12 months. The graph below shows a monthly breakdown.

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Guinness complaint statistics

Curious about Guinness's track record in addressing complaints within the Beer Brands category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 38 ratings

Guinness reviews: (38)

Authentic experiences shared by our community for your benefit.

Very poor response

Complaint from No. Response on 25 October 2021 about Guinness.

I have had nothing from you over the past 18 months regarding my problem which you already know about.i have phoned you soo many times and emailed you the same also sent letters and all I kept getting was we... Read more

Comments: 0
Rating:

Bad widgets

Complaint from tsvaccaro@gmail.com on 29 August 2021 about Guinness.

Purchased a refrigerated 4 pack of Guinness Draught Stout nitro. It was excellent ,head and taste. Shared a can with a buddy and he agreed. I then bought a unrefrigerated 8 pack of the same. Head and taste was not... Read more

Comments: 0
Rating:

Dead head

Complaint from Mu on 16 August 2021 about Guinness.

I poured 3 tins of Guinness out of the same package and they are all flat. Read more

Comments: 0
Rating:

12 pack cartons, bottles

Complaint from cartons 12 pack bottles on 26 March 2021 about Guinness.

the finger holes on the side of the cartons fall apart when carry carton the with those handles. this is the second time that happen to me, able to save the first on but the second lost 3 bottles and... Read more

Comments: 0
Rating:

Flat Guinness

Complaint from Fran20000@eircom.net on 23 March 2021 about Guinness.

Bought 24 cans of Guinness today at lidl artane.every can i opened was completely flat.they are the worst cans I have ever purchased. Read more

Comments: 0
Rating:

Bottle cap in Guinness beer can

Complaint from Pina poliziani on 23 February 2021 about Guinness.

My husband like to brink his Guinness beer. I like to do art. So I open the cans to get the ball inside. Well to my surprise when I open the can their was a ball and a bottle cap. It discussed... Read more

Comments: 0
Rating:

Found a small ball in my can Guinness

Complaint from NHAfabor on 23 January 2021 about Guinness.

I did open a can of Guinness this afternoon to have a drink, pull it in a glass cup but got a sound like something was moving in the can so I cut it open and found a small white... Read more

Comments: 0
Rating:

Flat

Complaint from MaryKelly on 17 December 2020 about Guinness.

Hi I'm a regular Guinness drinker and willing to spend $70 dollars a case. the last case i had to throw at least 7 away as they were flat, its not the first time this has happened. I didn't have... Read more

Comments: 0
Rating:

No Head

Complaint from Collier on 30 November 2020 about Guinness.

I bought a 4 pack of Guinness locally. When I opened one later that evening there was no 'Head' or froth, it was completely flat and the Widget just rattled about in the tin. Should it have done? I tried... Read more

Comments: 0
Rating:

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