Flight Centre South Africa Complaint Sentiment: Neutral

Our sentiment meter has detected that Flight Centre South Africa complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Flight Centre South Africa, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 1, 2024

Flight Centre South Africa complaint process

Do you have a dispute or had a bad customer experience with Flight Centre South Africa? Submit your Flight Centre South Africa complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Flight Centre South Africa.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Flight Centre South Africa complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Flight Centre South Africa?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Flight Centre South Africa complaints chart

We have received 5 complaints about Flight Centre South Africa over the last 12 months. The graph below shows a monthly breakdown.

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Flight Centre South Africa complaint statistics

Curious about Flight Centre South Africa's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

15
Total complaints
15
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 15 ratings

How to contact the customer service of Flight Centre South Africa?

Below, you will find the contact information for the complaint department of Flight Centre South Africa. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
0877-40-5000

You can contact the customer service of Flight Centre South Africa by calling 0877-40-5000. If you want to reach out to Flight Centre South Africa through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Flight Centre South Africa reviews: (15)

Authentic experiences shared by our community for your benefit.

Service Delivery

Complaint from StefDarbandi on 27 June 2022 about Flight Centre South Africa.

Good Day, My family and I have worked with flight centre for about two years and while initially we received the personal, best and excellent service Flight Centre boasts on its website, the last year has been mostly poor. ... Read more

Comments: 0
Rating:

Waiting for refund for 5 months

Complaint from Veronique on 29 April 2022 about Flight Centre South Africa.

Flight centre keep saying they paid my refund but nothing was refunded. I’ve ask for proof of payment but until today nothing. It has been 5 months. I think someone working at flight centre must have stolen the money . Read more

Comments: 0
Rating:

Refusing refunds

Complaint from De Waal on 23 January 2022 about Flight Centre South Africa.

To sum everything up, our flights and accommodation got cancelled due to Covid and border closures, now they are refusing to refund after two agents told us that we will get refunds within 7 days (R80 000). They are denying... Read more

Comments: 0
Rating:

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