Flight Centre South Africa complaints
Flight Centre South Africa complaint: Service Delivery
Filed 27 Jun 2022 by Stefanie
Good Day,
My family and I have worked with flight centre for about two years and while initially we received the personal, best and excellent service Flight Centre boasts on its website, the last year has been mostly poor. We do not receive timeous responses, certain requests go unanswered, no follow up – the impression given is that there is no real care or desire to assist. Because this has been the first time we’ve experienced this from Flight Centre and from only one person, I am assuming that perhaps there is a reason for the decline in service and attitude but if an agent who is committed to the ethos of the firm, and to assisting me and my family with our holiday planning wand still keeping the excitement in doing so, can they please contact me.
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