Complaint: Waiting for refund for 5 months

on 29 April 2022 about Flight Centre South Africa in category Airlines

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My complaint:

Flight centre keep saying they paid my refund but nothing was refunded. I’ve ask for proof of payment but until today nothing. It has been 5 months. I think someone working at flight centre must have stolen the money .

Suggested solution:

I want proof of payment that money was refunded from them. And my refund SAAP .

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