Flight Centre South Africa Complaint Sentiment: Neutral

Our sentiment meter has detected that Flight Centre South Africa complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Flight Centre South Africa, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

Flight Centre South Africa complaint process

Do you have a dispute or had a bad customer experience with Flight Centre South Africa? Submit your Flight Centre South Africa complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Flight Centre South Africa.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Flight Centre South Africa complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Flight Centre South Africa?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Flight Centre South Africa complaints chart

We have received 7 complaints about Flight Centre South Africa over the last 12 months. The graph below shows a monthly breakdown.

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Flight Centre South Africa complaint statistics

Curious about Flight Centre South Africa's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

15
Total complaints
15
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 15 ratings

How to contact the customer service of Flight Centre South Africa?

Below, you will find the contact information for the complaint department of Flight Centre South Africa. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
0877-40-5000

You can contact the customer service of Flight Centre South Africa by calling 0877-40-5000. If you want to reach out to Flight Centre South Africa through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Flight Centre South Africa reviews: (15)

Authentic experiences shared by our community for your benefit.

Lack of feedback

Complaint from Sean Stevens on 23 August 2023 about Flight Centre South Africa.

On the 18th July 2023, my friend and I went to your Farrarmere branch to make a final payment towards our getaway to Mauritius in September. We dealt with a lady, Dianne Squires, as we have been since June when... Read more

Comments: 0
Rating:

Mrs Loots

Complaint from Corinda on 15 July 2023 about Flight Centre South Africa.

Good afternoon, hope you are well. I have booked a trip for myself and my husband at Flight centre Clearwater mall. We booked on the Wednesday 12 July 2023 and departure on the 14th of July 2023. I specifically ask the young guy... Read more

Comments: 0
Rating:

Incompetent agent

Complaint from Kurt dG on 08 May 2023 about Flight Centre South Africa.

I went to Perth with a group and Marcele was supposed to assist me with a breakaway after the event. She hardly was helpful and in that last minute made arrangement charging 12 k and R500 fee. She takes weeks... Read more

Comments: 0
Rating:

Racism

Complaint from Nomie on 27 April 2023 about Flight Centre South Africa.

I visited your branch today and there waited for 30mins. There were two consultants assisting. Other customers came in after me and joined the waiting list. A space became available and inspite of one of the consultants named Jonathan being... Read more

Comments: 0
Rating:

Refund on booking during COVID 19

Complaint from Helen7 on 18 April 2023 about Flight Centre South Africa.

Book my flight to the US through agent at a franchise. Lock down came. My booking was open till 2022. The borders open in December 2021, but four weeks later was closed again. Ticket stayed open till January 2023. I... Read more

Comments: 0
Rating:

Refund

Complaint from Sergio da Silva on 24 February 2023 about Flight Centre South Africa.

Asked for a refund since June 2021 due to Covid as the new dates i purposed were not available as the flights were still grounded. Flight Center does not come back to me and every time its a new excuse as... Read more

Comments: 0
Rating:

Refund for cancelled flight

Complaint from Outraged 2023 on 09 February 2023 about Flight Centre South Africa.

I was a no show from a flight from Madrid to London ( due to shocking advice from my Flight Center agent ) and so my next leg form London to Cape Town was automatically cancelled without my knowledge meaning... Read more

Comments: 0
Rating:

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