Flight Centre South Africa complaint: Refund for cancelled flight

Complaint from Outraged 2023 reported on 09 February 2023 about Flight Centre South Africa

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My complaint:

I was a no show from a flight from Madrid to London ( due to shocking advice from my Flight Center agent ) and so my next leg form London to Cape Town was automatically cancelled without my knowledge meaning I arrived at the airport in London and had a buy another ticket.

I am now only being offered a refund of the airport taxes, not the London to Cape Town flight that was cancelled without any communication to me. What a rip off !

Suggested solution:

I want a refund of my London to Cape Town ticket.

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