Flight Centre South Africa complaints
Flight Centre South Africa complaint: Hotel standards not quality checked by travel agency
Filed 28 Dec 2022 by Tehani
The hotel which the flight centre agency recommended to me didn’t have many of the amenities that they advertised online. I have questioned why they approved this property for clients with no answer or solutions.
During my stay I had no access to a restaurant, bar or room service, the wifi was intermittent and the TV quality was certainly not HD. The breakfast menu advertised certain things which they could not provide and the property had ongoing maintenance during my stay. ( The door didn’t work upon arrival, plug in the basin kept getting stuck and the attachment in the shower was coming loose from the wall)
I have still not received any solutions for my complaints or any follow up.
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