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Flight Centre South Africa complaints

Flight Centre South Africa complaint: Tickets paid cannot booking due to internal issues

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Filed 17 Nov 2022 by Layla

Booked flights to Cape Town in December my dad had a previous credit on system which agent said we can use once he gives us written permission. Invoice sent less the credit we paid the balance. Now they cannot booking as credit is sitting with Flight Centre Australia as Lakeside Mall closed down. Contacted manager Lizelle who advised she escalated but to date no feedback unless I follow up.

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