No mask enforcement
Complaint from Jaross on 09 August 2020 about E-Z Mart.
Every night I go in there I see college kids and other people not wearing masks even though it's a state mandate for all businesses to require masks Read more
E-Z Mart complaints
E-Z Mart Complaint Sentiment: Neutral
Our sentiment meter has detected that E-Z Mart complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +20%. While some customers might experience challenges with E-Z Mart, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 3, 2024
E-Z Mart complaint process
Do you have a dispute or had a bad customer experience with E-Z Mart? Submit your E-Z Mart complaint through our platform to support its escalation, prompting their customer service to resolve it.
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E-Z Mart complaints chart
We have received 39 complaints about E-Z Mart over the last 12 months. The graph below shows a monthly breakdown.
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E-Z Mart complaint statistics
Curious about E-Z Mart's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
125
Total complaints
124
Open Complaints
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Complaints pending
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Complaints resolved
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125 ratings
E-Z Mart reviews: (125)
Authentic experiences shared by our community for your benefit.
No mask enforcement
Complaint from Jaredrocks on 09 August 2020 about E-Z Mart.
Every night I go in there I see college kids and other people not wearing masks even though it's a state mandate for all businesses to require masks Read more
Its a State Mandate to wear masks in public business'. Every night i go to this EZ Mart they let lots of people not wear masks Read more
Associate rule
Complaint from Neal Tracy on 08 August 2020 about E-Z Mart.
I come to this store from work your associate Tish Morgan is will spray air fresher say she don’t like the way I smell and refuse to accept my money she tell her mgr or another associate to do it... Read more
The night shift were very rude and acted like I was trying to rob them. It’s crazy my checks always clear I shop there everyday. They just didn’t want to do it. I just don’t understand it’s there own policy... Read more
Non-Ethanol gas pumps locked
Complaint from Gene1 on 02 August 2020 about E-Z Mart.
I wanted to buy Non-Ethanol gas and the pumps were locked. I asked the cashier and she said she hadn't had time to walk down and un-lock the pumps. I use only Non-Ethanol gas, so I am unable to get... Read more
Ez Mart was so nice in Wickes when it first opened and now it is so dirty I won't go there. Inexcusable. Read more
Manager ,Gladys Jonah's.
Complaint from Thepuppet on 21 July 2020 about E-Z Mart.
The ezmart store opens at 6:30 am. Gladys will not open the store till 7 am which alot of people are sitting there waiting on her to get there to open and that makes everyone late for work. She is... Read more
Customer safety and attitude towards customers
Complaint from NA13178 on 18 July 2020 about E-Z Mart.
Manager is making employees still work even if they are sick. And doesn't know how to talk to his employees. I am a regular customer and this guy is beyond lazy. He refuses to hop on the second register and... Read more
Went in to order from Subway(they share location) Appropriate signs on door about everyone wearing a mask. Entered, saw 4 employees, 3 with no masks, on with a chin cover on. Needed help with an app.. Young lady approached,... Read more
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