Dominos Pizza Complaint Sentiment: Negative

Our sentiment meter has identified a 60% increase in complaints about Dominos Pizza over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dominos Pizza's offerings.

Sentiment data last updated on May 2, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 73 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3414
Total complaints
3412
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3414 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3414)

Authentic experiences shared by our community for your benefit.

Hold time over 30 minutes

Complaint from Paul E. Lawson Jr. on 10 February 2021 about Dominos Pizza.

Called for a store pick up pizza and was on hold forever, 30 minutes at a time,called 4 times ( I have phone records). Someone picked up twice and all they said was “ no deliveries,carry out only, then Please... Read more

Comments: 0
Rating:

TERRIBLE SERVICE

Complaint from Kimberly.davis42@yahoo.com on 10 February 2021 about Dominos Pizza.

I Recently placed at order online, now I am very much aware that due to the corona time delay may occur however I ordered my food at 815 ish. while waiting on my order I usdd the tracking... Read more

Comments: 0
Rating:

Old food !!!

Complaint from Kia on 10 February 2021 about Dominos Pizza.

I called and was told I couldn’t get my money back food was brick hard!!! Read more

Comments: 0
Rating:

Wrong order

Complaint from Jslim11 on 10 February 2021 about Dominos Pizza.

First off why is there options to order online or by phone if it’s still going to be wrong and I still have to wait then when I asked to speak to to a manager he would not come and... Read more

Comments: 0
Rating:

Wrong item delivered

Complaint from Siyon Raut on 09 February 2021 about Dominos Pizza.

I ordered a chicken Italian RED pasta thet gave me pasta which was not at all red and also there were no sauces in it they just boiled the paste and added some olives,capsicums and onions over it with some... Read more

Comments: 0
Rating:

Repetitive

Complaint from Stacy9 on 09 February 2021 about Dominos Pizza.

I ordered garlic butter with my order for the third time they have left it out but still charged me for it. But this time I specifically asked the worker at the drive thru if there was garlic butter and... Read more

Comments: 0
Rating:

Dry hard pizza

Complaint from hood chiefs on 08 February 2021 about Dominos Pizza.

I have ordered this same pizza before and it was soft and .good. The pizza I ordered today was dry and hard. I will not order for the Gatlin store again in Port St. Lucie, Florida again. Read more

Comments: 0
Rating:

Wrong item given

Complaint from Big Dan on 08 February 2021 about Dominos Pizza.

Ordered a pizza (which was correct) and a chicken bacon sandwich (and received a cinnamon bread twist). Read more

Comments: 0
Rating:

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