Dominos Pizza complaint: Wrong order

Complaint from Jslim11 reported on 10 February 2021 about Dominos Pizza

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My complaint:

First off why is there options to order online or by phone if it’s still going to be wrong and I still have to wait then when I asked to speak to to a manager he would not come and talk to to me so after standing there nearly 30mins a girl comes to thee window with the correct order but this time I want a refund and still all the time I’m asking to speak to a manager he still would not come talk to me the she comes back and says I’m a manager in training but I still couldn’t talk to the manager I don’t even know if my money is really refunded to my card or nothing

Suggested solution:

Work on customer service skills and still want to talk to somebody

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