Dominos Pizza complaint: TERRIBLE SERVICE

Complaint from Kimberly.davis42@yahoo.com reported on 10 February 2021 about Dominos Pizza

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My complaint:

I Recently placed at order online, now I am very much aware that due to the corona time delay may occur however I ordered my food at 815 ish. while waiting on my order I usdd the tracking app to pay attention since it was touchless delivery. While waiting I seen yhe app said my order was complete now its about 10PM at this time. Scared I may not receive my food that me and my kids were waiting on I now had to go to the store to verify what was happening with my order only to not be apologized to and be just as upset as I was I had no understanding why she was mad at all. I WILL NOT BE REGURNING THIS LOCATION. CUSTOMER SERVICE IS IMPORTANT AND THIS LOCATION DOES NOT HAVE ANY. Sorry Dominoes you have lost me as a customer.

Suggested solution:

Training on customer service skills could of saved a refund

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