Dominos Pizza Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Dominos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 19, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 73 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3412
Total complaints
3410
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3412 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3412)

Authentic experiences shared by our community for your benefit.

Poorly made pizza and even poorer attitude

Complaint from EDA1988 on 07 February 2021 about Dominos Pizza.

Ordered a brooklyn style pizza that was overcooked. It was like a wafer, with almost no crust or cheese. I called to get a replacement pizza and return the bad one, and the manager decided to argue and tell me... Read more

Comments: 0
Rating:

Order wrong

Complaint from A.E231204 on 07 February 2021 about Dominos Pizza.

I ordered 2 pizzas one with stuffed crust one without. When it came they had swapped it round so the stuffed crust was on the wrong pizza. Not very happy as a paid extra to have stuffed crust. Also,... Read more

Comments: 0
Rating:

Awful experience

Complaint from Jet on 07 February 2021 about Dominos Pizza.

I order two medium two topping pizzas which I thought were 5.99 each and the total comes to 27$ somehow. The last time I ordered online the driver begged for a tip and told me my tip I entered online... Read more

Comments: 0
Rating:

DELIVERY CHARGE

Complaint from 2020 on 06 February 2021 about Dominos Pizza.

I ORDERED A PIZZA T THIS LOCATION ON 262021 AND EVEN THOUGH I HAVE NO COMPLAINT ABOUT THE PIZZA IT WAS GREAT WHAT MY COMPLAINT US YOU CHARGE A 3 DOLLAR DELIVERY FEE FOR MY ORDER AND WHEN I RECEIVED... Read more

Comments: 0
Rating:

inconsistent food preparation

Complaint from gcook on 06 February 2021 about Dominos Pizza.

I always order Chicken Carbanaro from Dominos. Only once did it come with pasta, chicken, sauce, bacon, mushrooms and onions. I have received it with no sauce at all, no bacon or mushrooms ( latest time was today), or once with no... Read more

Comments: 0
Rating:

Hair in food and rude manager

Complaint from Chris145 on 06 February 2021 about Dominos Pizza.

We had placed a order calling from 585 869 6189 and spent about $54 in wings and two pizzas and bread sticks asked to have the wings double cooked she said the order would take 45 min got the... Read more

Comments: 0
Rating:

No gloves or washing hands

Complaint from Mmorales on 06 February 2021 about Dominos Pizza.

While waiting for my order, I noticed and observed several employees a handling pizza dough and cookie dough without using gloves. Employees opened doors, handle carts, money and still continued to handles the dough out of its crates. Today, February... Read more

Comments: 1
Rating:

Reporting unprofessional worker

Complaint from Mimss on 06 February 2021 about Dominos Pizza.

Hello I am writing to make a report regarding a worker from earlier today 02621. Around 1am I went to pick up my order from this exact Domino’s pizza location and one of the workers there was making multiple derogatory... Read more

Comments: 0
Rating:

Gluten free

Complaint from Fitz on 06 February 2021 about Dominos Pizza.

Called in to make an order, started with a gluten free pizza. The guy told me that they re not doing it anymore. Why not try a vegan pizza!!! My husband can’t eat wheat but hey he will eat a... Read more

Comments: 0
Rating:

Disrespectful Management and staff

Complaint from Mrsnoland on 06 February 2021 about Dominos Pizza.

Ordered my usual for dinner tonight 25, I go to this same dominos like every other day literally, order the same kind of pizza and the same chicken bites. I always get EXTRA CHEESE AND EXTRA SAUCE!! These People never... Read more

Comments: 0
Rating:

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