Reward for inviting friends not working
Complaint from Danielle1798 on 01 August 2021 about Coin Master.
I have invited 6 friends and I have yet to get the free spins what is going on? Read more
Coin Master complaints
Coin Master Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Coin Master over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Coin Master complaint process
Do you have a dispute or had a bad customer experience with Coin Master? Submit your Coin Master complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Coin Master.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Coin Master complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Coin Master?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Coin Master complaints chart
We have received 103 complaints about Coin Master over the last 12 months. The graph below shows a monthly breakdown.
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Coin Master complaint statistics
Curious about Coin Master's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
4635
Total complaints
4630
Open Complaints
0
Complaints pending
5
Complaints resolved
1.3
4635 ratings
Coin Master reviews: (4635)
Authentic experiences shared by our community for your benefit.
Gameplay issues
Complaint from Mandi Dreischalick on 31 July 2021 about Coin Master.
I spent 9.99 and got spins coins and energy plus got two free gifts unlocked which both had over 100 spins coins energy and cards. So at had 13,000 spins total. I put the bet up to 300. I had... Read more
Was charged $9.99 on my card for 35M coins which is insane I'd never pay that and I need the charge refunded and the coins taken back please!
Complaint from MikeyWayne on 30 July 2021 about Coin Master.
I was charged 10 dollars for 35M coins that is ridiculous and unfair of a deal I would never pay for it I spend a lot of money monthly I'm a very dedicated customer so I need the charge taken... Read more
Magical Chests
Complaint from scottow_barbara@yahoo.com on 29 July 2021 about Coin Master.
I spent 32 billion coins on magical chests during card boom and received 1 new card and all of the rest of the cards were common cards. Why are the chests called magical chests? All you get is comon cards... Read more
Coin master freezes up
Complaint from robertforsythe5 on 29 July 2021 about Coin Master.
I have coin master on my Samsung s20 5g phone When I try to play it it wants me to upgrade and whi click on update nothing happens. It's been like this for 3 weeks Read more
Only received partial purchase
Complaint from heatherhoover185@gmail.com on 28 July 2021 about Coin Master.
I purchased a chest with spins and the next 2 chest were supposed to be free. It gave me my spins and allowed me to open up 2nd free chest.when I went to collect my 3rd free chest, the event... Read more
Attaque intempestif
Complaint from Dimaccio on 28 July 2021 about Coin Master.
Bonjour emilie vargas fait que m'attaquer suite à un blocage sa devient vraiment pénible... On ne peut pas l'attaquer car elle a rien si vous faites pas quelque chose rapidement ma femme mes enfants et ma famille quitteront le jeu. Cordialement. Read more
I went to go get in and you deleted my game
Complaint from Weak Berserker from Ochre keep on 28 July 2021 about Coin Master.
I went to go play and the game asked me to sign in with my fb again for some reason. I did and it started my whole game over again. What the heck. I have been playing this game for... Read more
Unauthorized charges
Complaint from Jill Collingsworth on 28 July 2021 about Coin Master.
I purchased one boost package and was charged for two. This is not the first time this has happened and I am finally putting my foot down. My bank told me to contact the merchant, so here I am. They... Read more
Mobile data consumption
Complaint from DedSec on 28 July 2021 about Coin Master.
I played the game for just 30mins and my whole daily data just vanished(its about 1.5GB per day). Read more
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