Coin Master complaint: Gameplay issues

Complaint from Mandi Dreischalick reported on 31 July 2021 about Coin Master

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My complaint:

I spent 9.99 and got spins coins and energy plus got two free gifts unlocked which both had over 100 spins coins energy and cards. So at had 13,000 spins total. I put the bet up to 300. I had 4,670 rings out of 5,000. I hit the rings 3 times and it only gave me 1 each time instead of 300. So I restarted the game and when I came back on it said I only had 3380 spins left available when I just have 13,000 spins and only spun 3 times. The best was set at 300 even tho they only gave me 3 rings for it! But that is only 900 spins so how do I only have 3380 now when 3 spins ago I had 13000. I love this game and I NEVER COMPLAIN and I also spend a lot of money on this game.

Suggested solution:

Can I please at least get refunded the $10.59 that I just wasted??? Wasn’t even playing the game for 2 seconds before it ripped me off I’m sorry that I only have the photo of after because I didn’t know this was going to happen. The bundle I bought was the one right before the 14.99 unlocked. Pls help

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