Coin Master complaint: I went to go get in and you deleted my game

Name: I went to go get in and you deleted my game
Item: Coin Master
Author: Misty

Open 28 Jul 2021 157 views Gaming

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Filed 28 Jul 2021 by Misty

I went to go play and the game asked me to sign in with my fb again for some reason. I did and it started my whole game over again. What the heck. I have been playing this game for years. I want my game back. I have over 18,000 stars. Spent money playing this game.

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Case details

Status: Open
Company: Coin Master
Filed: 28 Jul 2021
Desired resolution: Get my game back. It started me from beginning and will not let me log back into my game.
Problem: Years of game progress reset after login
About: game account progress

Progress

Filed
Company notified
Company replied
Resolved

28 Jul 2021 Complaint filed and published
28 Jul 2021 Message from Bizzy: we notified Coin Master about this complaint.

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