First of all location was out of chili, then was told they do not carry Thousand Island salad dressing so ordered the chips and salsa which had an extreme amount of salt on them and were inedible, 2 soups ordered,... Read more
Chilis complaints
Chilis Complaint Sentiment: Neutral
Our sentiment meter has detected that Chilis complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Chilis, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 4, 2024
Chilis complaint process
Do you have a dispute or had a bad customer experience with Chilis? Submit your Chilis complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Chilis complaints chart
We have received 11 complaints about Chilis over the last 12 months. The graph below shows a monthly breakdown.
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Chilis complaint statistics
Curious about Chilis's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
47
Total complaints
47
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
47 ratings
How to contact the customer service of Chilis?
Below, you will find the contact information for the complaint department of Chilis. To amplify the impact of your complaint, please use our complaint form.
Contact form:
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Chilis reviews: (47)
Authentic experiences shared by our community for your benefit.
Was charged for a drink I did not ask for and was not given the water I did order.
Complaint from foodie on 08 April 2022 about Chilis.
I ordered a kids meal with a drink and a water. I never received my water and the waiter brought me a refill I did not order. I was charged for it. The restaurant was full and we had to... Read more
False advertisement
Complaint from Janniegv on 20 March 2022 about Chilis.
They claim ordering you food will be fast and easy and ready for you to pick up... Hmmmm Got there when they said it suppose to be ready, and waited 45 minutes still no food, I asked about my... Read more
Injury to my child
Complaint from Ginaginagina on 01 March 2022 about Chilis.
Hello We visited your Streamwood location on 2282022 around 630 pm and we ordered our food. The last thing we ordered was a cookie skillet. The manager dropped it off to our table placing it directly in front if my 5... Read more
Service was extremely slow. It took 40 minutes to get our food after we ordered. I got the dry rub ribs; they were very dry. when we went to pay our bill, the table pay station was not working. the... Read more
Missing food
Complaint from LHoward on 19 December 2021 about Chilis.
Missing queso from order. Live 30 minutes away so unable to go back so one family member does not have food they ordered. Tried to call to go number and they’ve hung up 3 times. Read more
Food and service
Complaint from Allen Carroll on 27 November 2021 about Chilis.
On 11262021 about 4:00 pm I visited this location and ordered chips that were greasy and stale then a to go order of steak and extra shrimp.When I got home the steak was to tuff to eat and there were... Read more
Worst Chilis ever!
Complaint from RocketCity on 24 November 2021 about Chilis.
This Chilis restaurant has been bad since it opened. The food and service absolutely suck! I even spoke to the manager a few years back and she said, I know, I know, can't get good people. You can't even use... Read more
Manager cuss at employee infront of guests And employees!
Complaint from Fatbody0624 on 27 October 2021 about Chilis.
My waitress Summer Mekediak was the best server I have ever met in one of your Chillis or matter a fact any of your restaurants she was super polite courteous new every item on the menu took care of our... Read more
Wrong order
Complaint from Jasonjasonjr on 24 September 2021 about Chilis.
I made a order for 8 bone in wings and was given 8 bone out fried wings I had to turn around and when I went back to get the right order the worker had a nasty attitude and I... Read more
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