Our sentiment meter has identified a 100% increase in complaints about CenterPoint Energy over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering CenterPoint Energy's offerings.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with CenterPoint Energy? Submit your CenterPoint Energy complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 11 complaints about CenterPoint Energy over the last 12 months. The graph below shows a monthly breakdown.
Curious about CenterPoint Energy's track record in addressing complaints within the Energy Companies category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of CenterPoint Energy. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of CenterPoint Energy by calling 1-800-752-8036. If you want to reach out to CenterPoint Energy through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Karie on 24 June 2023 about CenterPoint Energy.
We have been without power for over 48 hours. We're in the middle of the Texas summer. I saw one centerpoint truck today. It feels like they don't care about restoring power. There are about 2k people in the area affected. Read more
Complaint from Timothy Johnson on 03 April 2023 about CenterPoint Energy.
I received my centerpoint energy bill and I had when to the help agency because I had a disconnect notice sent to me by mail and the help agency put a pledge on my account and told me that will... Read more
Complaint from CarlaW on 26 January 2023 about CenterPoint Energy.
I signed up for the Home Serve protection through CenterPoint Energy in April of 2022. Now in January of 2023 my neighbor called in a suspicion of a gas leak. When the technician came in and checked, he found that... Read more
Complaint from copietex on 23 January 2023 about CenterPoint Energy.
my gas bill went up to 100% from last year Read more
Complaint from vivian030 on 20 December 2022 about CenterPoint Energy.
So I thought it was my light company that was having an issue but they said my acccount was positive and everything was good on their end but center points energy was at fault. So I called center point and... Read more
Complaint from Maryjane and Joseph Obialor on 01 September 2022 about CenterPoint Energy.
We signed up for Center Point energy Electricity and Gas on 02242022. In an attempt to pay through my credit card I overpaid by about $300.00. I made an Inquiry and the finance department through one of its officials acknowledged... Read more
Complaint from John1 on 18 August 2022 about CenterPoint Energy.
You want to claim to be a private company to commit murder that was my step brother on Weinbach Avenue Charles Hite y'all can own up to the gas leak and you don't want anybody to inspect anything because you're... Read more
Complaint from dt@westonlakes on 28 February 2022 about CenterPoint Energy.
Received recorded phone call saying my gas service was to be disconnected. I checked my bank account and verified that payment had been sent weeks before the deadline (as it has been for 3 years). I called CenterPoint customer service... Read more
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