Carquest Auto Parts Complaint Sentiment: Neutral

Our sentiment meter has detected that Carquest Auto Parts complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Carquest Auto Parts, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Carquest Auto Parts complaint process

Do you have a dispute or had a bad customer experience with Carquest Auto Parts? Submit your Carquest Auto Parts complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Carquest Auto Parts.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Carquest Auto Parts complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Carquest Auto Parts?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Carquest Auto Parts complaints chart

We have received 1 complaints about Carquest Auto Parts over the last 12 months. The graph below shows a monthly breakdown.

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Carquest Auto Parts complaint statistics

Curious about Carquest Auto Parts's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!

8
Total complaints
8
Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 8 ratings

Carquest Auto Parts reviews: (8)

Authentic experiences shared by our community for your benefit.

Worker was not much help and very rude

Complaint from Kuzzin82 on 03 January 2024 about Carquest Auto Parts.

I went into the local store and worker was on the phone. He complained about having to help a customer to the person he was speaking on the phone with and told the person he had someone just walk in... Read more

Comments: 0
Rating:

Batteries

Complaint from Francisco 112 on 29 December 2022 about Carquest Auto Parts.

I bought three batteries of your ago and I went back to get a warranty on them. They want me to leave the batteries for three hours to be able to determine if they’re good they’re bad but I can’t... Read more

Comments: 0
Rating:

Will not replace a defective gas can

Complaint from James James on 04 October 2022 about Carquest Auto Parts.

I bought a heavy duty VP gas can there (CarQuest on Broad St.) around last November for $45.00. I kept noticing fuel around the base of it, but kept thinking that I hadn't tightened the cap enough until last... Read more

Comments: 0
Rating:

Poor Treatment of Employees

Complaint from JaneDoe96 on 20 September 2022 about Carquest Auto Parts.

Due to the sensitivity of the information and the risk of retaliation, I ask that you please contact me directly for more details in regards as to what happened and where. I will say this much, at one of the... Read more

Comments: 0
Rating:

THEFT

Complaint from Rusty Tolson on 19 September 2021 about Carquest Auto Parts.

I have a newspaper dropped on the curb at this location this morning your truck driver STOLE my newspaper. I know he done because he opened the side door and told me he did than slammed the door Read more

Comments: 0
Rating:

Can't include needed gaskets

Complaint from Bdmiller96 on 27 March 2021 about Carquest Auto Parts.

I bought a water pump and thermostat from you for nearly 600.00. Like everyone else does u didn't include the needed gaskets. Probably 3 dollars in parts. Nor did u mention you didn't include them. Now I'm totally screwed having... Read more

Comments: 0
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Assault, Harassment and Fraud

Complaint from Moses on 07 January 2020 about Carquest Auto Parts.

This auto repair shop operated by the owner and his two sons ripped me off. They charged me $1100.00 dollars to replace my water pump in my BMW X5 and never repaired my problem. The owner Ozzie when I confronted... Read more

Comments: 0
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Closing bros store hours

Complaint from Lorlei on 01 June 2019 about Carquest Auto Parts.

I was at Marianna Carquest Auto Parts 7 minutes befor closing time and the doors were locked and I was in desperate need of gear oil for my truck now because of their un business like approach for customer's I... Read more

Comments: 0
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