While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Carls Jr over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Carls Jr? Submit your Carls Jr complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Carls Jr.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Carls Jr complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about Carls Jr over the last 12 months. The graph below shows a monthly breakdown.
Curious about Carls Jr's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Carls Jr. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Carls Jr by calling 1-877-799-7827. If you want to reach out to Carls Jr through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from MBear on 06 October 2023 about Carls Jr.
I ordered a breakfast burrito combo with egg and bacon the combo was already expensive. I understand Carl's Jr is regularly expensive. I asked for a medium coffee and a large hash brown with my combo. The cashier said she... Read more
Complaint from Tiffnew13 on 30 September 2023 about Carls Jr.
We spent $2.39 on a sweet tea. When we took a drink it tasted like smoke ash. We immediately went back to take it back. The woman behind the counter looked at my husband with disbelief. All she asked was... Read more
Complaint from MTV on 30 September 2023 about Carls Jr.
1. Had to wait 3 mins for the only person working the counter to take drive-thru orders before taking mine. 2. A couple came in after me. Their order was taken. No problem. 3. After all the drive-thru orders were completed, the... Read more
Bit into a piece of cartilage from the chicken tenders. Read more
I was at the drive through, nobody greeted me right away, then was told to hold on, it was another 2 minutes before I was asked to order. Then at 10:31 am, I was told to pull around, and it... Read more
Complaint from Kathydu4 on 30 May 2023 about Carls Jr.
Went thru drive thru ordered steak and egg burrito and famous star no cheese. Got home no steak in burrito it was all egg the bun on the burger was hard all the way around on bottom bun and hard... Read more
Complaint from Chief Portuguese on 16 May 2023 about Carls Jr.
I ordered 2 large combo meals 1, 100% Angus burger. 2, 100% Angus jalapeno burger. Both meals arrived with big Carl's burger. Not sure if it was an honest mistake, or they ran out and tried to cheat me, tried calling the location,... Read more
Complaint from ali2502 on 09 May 2023 about Carls Jr.
I am writing to express my disappointment with the service I received at your Carls Jr restaurant located at 3005 W 6th St, Los Angeles, CA 90020 on May 8, 2023, 10:15pm. I arrived at the restaurant to pick up my... Read more
Complaint from MRozinsky on 21 March 2023 about Carls Jr.
Ordered Famous Star with cheese no mayo. Got to the window and stressed no mayo on the Famous Star with cheese. The girl left the window , came back with our order. Got home and guess what, ... Read more
Complaint from SKYLOCK on 25 January 2023 about Carls Jr.
I HAD BOUGHT TWO SPICY CHICKEN SANDWICH FOR 99 CENTS ON 1242023 DUE TO A SALE POSTER POSTED ON THE BUILDING STATING SPICY CHICKEN SANDWICH FOR 99 CENTS; SO, I ORDERED AROUND 5:45AM, FOR MY TWO KIDS, SO THEY CAN... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
