Carl’s Jr complaint: Slow service bad customer service
Filed 30 Sep 2023 by Terri
1. Had to wait 3 mins for the only person working the counter to take drive-thru orders before taking mine.
2. A couple came in after me. Their order was taken. No problem.
3. After all the drive-thru orders were completed, the couple who came in after me got their order, while I still stood waiting!!
4. There was a guy, who I assumed was the manager, just stood there with a blank look on his face til he had the sense to ask what I was waiting for!!
5. Told him he looked. It seems my order was deleted!!
6. No apology or compensation for the delays they caused!!
What kind of customer service is this??? I usually go there alot, but will have to take my business and money elsewhere!!
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