Carls Jr complaint: Employees bad attitude worth service

Complaint from Joe rezk reported on 26 March 2024 about Carls Jr

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Complaint resolved
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My complaint:

I am delivery driver I went there to pickup order for customer after waiting for 5 minutes the employee ask me I give him the name he put 2 bags on the counter and he said these you order I ask him about the drinks he answer with attitude tell the customer we don’t have his drinks I call the customer he said sprite is fine another employee she come from the kitchen and full one drink and put it on the counter I ask about the second one she answer with attitude and she put the other one on the counter and said this your order I ask her you don’t seal the bags for delivery she didn’t answer and went to the kitchen I waited like 2 minutes for the bag to bee sealed and I heard her asking the other employee why he still waiting for the guy come I told him did you seal the delivery bags he get mad and hand me the seal that’s super bad customer service and discrimination

Suggested solution:

They need to have respect to the other people

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