Our sentiment meter has detected that Amazon Music complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Amazon Music, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 7, 2024
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We have received 2 complaints about Amazon Music over the last 12 months. The graph below shows a monthly breakdown.
Curious about Amazon Music's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from BD44 on 07 November 2022 about Amazon Music.
Since the latest update I am limited to what music I can play offline. I wish to play my own playlist when out walking which seems no longer possible. Amazon wish to encourage everyone to pay for music unlimited on... Read more
Complaint from Monster on 03 November 2022 about Amazon Music.
Amazon claiming to make prime music better for you and access to more songs….. utter rubbish! I now have access to the songs I want when I want …… never! What the hell is this skips limit? That’s not a... Read more
Complaint from Dawson_2014 on 02 November 2022 about Amazon Music.
Well, I updated my Amazon music app and now they’ve changed it to like Spotify! Only a limited amount of skips and your music is shuffled and I cannot or won’t pay for unlimited. This is a sham, music is... Read more
Complaint from Bob in Oregon on 18 September 2022 about Amazon Music.
I like semiclassical music. When I play Vangelis, for example, the music comes in fits and starts. In the middle of a piece suddenly it stops; then in a few moments an entirely different piece begins. This is maddening and... Read more
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