Amazon Music complaint: Amazon Music Update

Name: Amazon Music Update
Item: Amazon Music
Rating: 4
Author: Barbara

Open 7 Nov 2022 118 views Online Services

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Filed 7 Nov 2022 by Barbara

Since the latest update I am limited to what music I can play offline. I wish to play my own playlist when out walking which seems no longer possible. Amazon wish to encourage everyone to pay for music unlimited on top of paying for Prime. I am considering not renewing my membership.

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Case details

Status: Open
Company: Amazon Music
Filed: 7 Nov 2022
Rating: 4/5
Desired resolution: Return to previous options before the last update
Problem: Update limits offline playlist playback
About: music streaming app

Progress

Filed
Company notified
Company replied
Resolved

7 Nov 2022 Complaint filed and published
7 Nov 2022 Message from Bizzy: we notified Amazon Music about this complaint.

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