Suspending account after charging for membership
Complaint from Quickbooksdevelopment2023@gmail.com on 27 November 2023 about Upwork.
They suspended my account after they charged me $45 for membership . Read more
Upwork complaints
Upwork Complaint Sentiment: Neutral
Our sentiment meter has detected that Upwork complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Upwork, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Upwork complaint process
Do you have a dispute or had a bad customer experience with Upwork? Submit your Upwork complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Upwork.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Upwork complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Upwork?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Upwork complaints chart
We have received 4 complaints about Upwork over the last 12 months. The graph below shows a monthly breakdown.
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Upwork complaint statistics
Curious about Upwork's track record in addressing complaints within the Employment category? Dive into the all-time complaints data right here!
6
Total complaints
6
Open Complaints
0
Complaints pending
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Complaints resolved
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6 ratings
How to contact the customer service of Upwork?
Below, you will find the contact information for the complaint department of Upwork. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
650-316-7500
Contact form:
You can contact the customer service of Upwork by calling 650-316-7500. If you want to reach out to Upwork through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Upwork reviews: (6)
Authentic experiences shared by our community for your benefit.
Upwork refund
Complaint from Qusay on 28 July 2023 about Upwork.
I am reaching out regarding a recent situation with my upwork account. I received a notification via email indicating that my account was temporarily suspended due to chargebacks, and I was asked to take action. In response to this, I acted... Read more
Upwork eat my earnings and close my account
Complaint from Onestoptech on 27 July 2023 about Upwork.
Issue is that my account was close few year ago ,my account was full of fund it was near 300 usd , Upwork close my account without any reason I have already submitted my all documents for verification.suddendly one day... Read more
Payment related issue
Complaint from Mahindra on 08 June 2023 about Upwork.
I worked for client which was 95$ and work also successfully completed. But Upwork has some payment related issue with the client and they did not released my 95$ and simply refunded to the customer. Iam unable to talk with client... Read more
Upwork took almost $4000 from escrow and provided nothing.
Complaint from thav on 29 March 2023 about Upwork.
Explanation and details of Upwork fraud We signed the contract between Upwork freelancer and us on October 28.2022, with deadline requested by the freelancer on January 6.2023, we paid in full via Paypal $3,828.12 ($328.12 for Upwork and $3,500.00) as escrow... Read more
I am treated with an Inhuman way
Complaint from believe9 on 27 November 2022 about Upwork.
I want to complain about the way I got treated. I always ask for contract, and I am as much as careful as I could be. They are inhuman, I can't feel safe in their work environment. I gave... Read more
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