Our sentiment meter has detected that Trulieve complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Trulieve, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Trulieve? Submit your Trulieve complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 9 complaints about Trulieve over the last 12 months. The graph below shows a monthly breakdown.
Curious about Trulieve's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Trulieve. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Trulieve by calling 844-878-5438. For Trulieve support through email, send your inquiry to customerservice@trulieve.com. If you want to reach out to Trulieve through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Dward010 on 16 August 2022 about Trulieve.
Problem: Clients have complained of ordering an advertised THC percentage but only to find it’s not available or a lower THC value on arrival. Solution: Adjust the advertised THC percentage a few points lower. The idea is that, no one will be disappointed seeing... Read more
Complaint from Oreo on 30 June 2022 about Trulieve.
I went to my local Trulieve on Okeechobee rd. where I would usually get my full smokable allotment, but one that day the two employees that were at the counter decided on their own that one and three quarters... Read more
Complaint from Wrestle2win on 09 January 2022 about Trulieve.
Today 01092022 was typical of a pattern emerging from Truleive. I placed an order for flower product on the Truleive website which states the THC % of the product was 29%. When I arrived to pick up my order I... Read more
Today when I went to trulieve I was notified that mask are now required regardless of vaccination or not. This is an absolute disgrace! Trulieve, you are NOT that good and to force your political confusion upon us is just... Read more
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