Swissport Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Swissport over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swissport's offerings.

Sentiment data last updated on May 4, 2024

Swissport complaint process

Do you have a dispute or had a bad customer experience with Swissport? Submit your Swissport complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Swissport.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Swissport complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Swissport?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Swissport complaints chart

We have received 2 complaints about Swissport over the last 12 months. The graph below shows a monthly breakdown.

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Swissport complaint statistics

Curious about Swissport's track record in addressing complaints within the Airports category? Dive into the all-time complaints data right here!

3
Total complaints
3
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 3 ratings

How to contact the customer service of Swissport?

Below, you will find the contact information for the complaint department of Swissport. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Swissport through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Swissport reviews: (3)

Authentic experiences shared by our community for your benefit.

Missed flight

Complaint from VandPWilliamson on 11 April 2024 about Swissport.

Complete failure by Swiss port, caused us to miss our flight due to not getting us to the gate on time, took responsibility initially by arranging and paying for a flight the next day, and after a lot of pushing... Read more

Comments: 0
Rating:

Destroyed luggage

Complaint from Babati on 02 September 2023 about Swissport.

I am utterly appalled at the striking and  preposterous lack of professional ethics actively demonstrated  by swissport staff. My case is  not the first incident of this kind, nor have I been the sole and last victim of it. Unless... Read more

Comments: 0
Rating:

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