Superdrug Complaint Sentiment: Neutral

Our sentiment meter has detected that Superdrug complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Superdrug, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Superdrug complaint process

Do you have a dispute or had a bad customer experience with Superdrug? Submit your Superdrug complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Superdrug.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Superdrug complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Superdrug?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Superdrug complaints chart

We have received 2 complaints about Superdrug over the last 12 months. The graph below shows a monthly breakdown.

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Superdrug complaint statistics

Curious about Superdrug's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!

3
Total complaints
3
Open Complaints
0
Complaints pending
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Complaints resolved
1.0
/10 3 ratings

How to contact the customer service of Superdrug?

Below, you will find the contact information for the complaint department of Superdrug. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+441255677846
Contact form:

You can contact the customer service of Superdrug by calling +441255677846. If you want to reach out to Superdrug through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Superdrug reviews: (3)

Authentic experiences shared by our community for your benefit.

False advertising

Complaint from True Facts on 01 November 2023 about Superdrug.

I’ve ordered items my mates and mother's birthday. I checked out for next day click and collect its know the 3 working day and I haven’t received an email or text to collect my order. My mothers birthday as passed.... Read more

Comments: 0
Rating:

Unhelpful Customer service

Complaint from Susanjane21 on 26 July 2023 about Superdrug.

I placed an order online with superdrug on 20th July. I chose the 30 minutes pick up service. As I placed the order the site said there were no problems and I'd receive an email when to pick up. I... Read more

Comments: 0
Rating:

Customer service

Complaint from Ff on 25 February 2023 about Superdrug.

Whilst purchasing products in store the demeanour of shop worker was disgusting, arrogant insulting smirking and conversating that I was deployed a distraction to do something untoward I brought this up in conversation and was smirked at this employee... Read more

Comments: 0
Rating:

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