While Stater Bros. Markets is known for serving its communities, complaint data from our community has highlighted a few troubling recurring issues. Common complaints include instances of discrimination and customers feeling defamed and humiliated by staff. Reports suggest that these negative experiences stem from unfair treatment and disrespectful interactions during shopping.
To avoid these issues, we recommend that customers document their interactions meticulously and report any inappropriate behavior to management immediately. Keeping a record of dates, times, and names can help ensure that your complaints are taken seriously and addressed properly.
Do you have a dispute or had a bad customer experience with Stater Bros. Markets? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Stater Bros. Markets.
Our sentiment meter has detected that Stater Bros. Markets complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Stater Bros. Markets, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
We have received 0 complaints about Stater Bros. Markets over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stater Bros. Markets's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Stater Bros. Markets. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Stater Bros. Markets is located at 301 S. Tippecanoe Ave. San Bernardino, CA 92408. You can contact the customer service of Stater Bros. Markets by calling 1-855-782-8377. For Stater Bros. Markets support through email, send your inquiry to CustomerSupport@staterbros.com. If you want to reach out to Stater Bros. Markets through their own website, you can use their contact form.
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Helpful experiences shared by verified Stater Bros. Markets customers. Search, discuss and connect with other people in our community.
Complaint from Charles Galbraith on 22 July 2024 about Stater Bros. Markets.
My wife and I were shopping and a display fell on me and injured my right shoulder and neck. I told a supervisor about it and she said that corporate would be calling me , but no calls of yet.... Read more
Complaint from Shine76 on 15 March 2024 about Stater Bros. Markets.
I was humiliated and put under suspicion as soon as I enter the grocery store. I was doing grocery shopping and people kept coming over to me and I felt uncomfortable. As I was approaching the checkout a... Read more
Complaint from Tatted up on 14 January 2024 about Stater Bros. Markets.
Hello, my name is akiem… I’m filing this complaint, because of a very sad experience that I’ve had with one of your employees by the name of Eldie I believe her name was. Caucasian lady with blonde hair. Possibly a... Read more
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