Lost my original paidup account
Complaint from Nhalvorsen on 09 March 2022 about Spotify.
I had a premium account paid for changed my password cn not find my account Read more
Spotify complaints
Spotify Complaint Sentiment: Neutral
Our sentiment meter has detected that Spotify complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Spotify, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 29, 2024
Spotify complaint process
Do you have a dispute or had a bad customer experience with Spotify? Submit your Spotify complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Spotify complaints chart
We have received 2 complaints about Spotify over the last 12 months. The graph below shows a monthly breakdown.
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Spotify complaint statistics
Curious about Spotify's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
21
Total complaints
21
Open Complaints
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Complaints pending
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Complaints resolved
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21 ratings
Spotify reviews: (21)
Authentic experiences shared by our community for your benefit.
Wrongfully charged for
Complaint from Adam_umer on 03 March 2022 about Spotify.
I was wrongfully charged for a free trial Read more
Unresponsive for Nonworking Car Thing
Complaint from smm405 on 03 February 2022 about Spotify.
We ordered a Car Thing that was shipped and when it arrived, we opened the box and it's the cable and 12 volt power adapter was not working. We immediately reported to the issue in early December and have been... Read more
Objection To Spotify Spending Millions on Podcasts
Complaint from DCLastcolony on 02 February 2022 about Spotify.
I am a long-time Premium Spotify subscriber. I want to say I object to Spotify spending millions on podcasts like Joe Rogan's disinformation podcast. But even if that were not so, I would object. I subscribed to... Read more
UNMONITORED ADD
Complaint from 3wjmi3ux1mdackk1y3m5m88tr on 05 January 2022 about Spotify.
I have Spotify free, I don't mind ads and I understand needing to promote. But a commercial came through that was very offensive and cussed. It very blatantly said God d. I cannot stand for this. And I cannot let... Read more
Spotify politsizing my music selection
Complaint from Pissed consumer on 10 December 2021 about Spotify.
I started a new playlist containing many songs that were about Let's go Brandon. Spotify blocked my playlist! I spent extra time trying to get it back. Instead the put up a large music SUGGESTION section that covered up... Read more
Spotify App Continuously Not Responding
Complaint from Taabiir on 19 October 2021 about Spotify.
I'm a gamer who would always listen to music whenever I would game. Music is my life and I love it a lot. Recently, I purchased Spotify Premium due to the 3 month trial they were giving away. I was... Read more
My account
Complaint from u6ulznl3cp7v76vt4nam2vv15 on 17 September 2021 about Spotify.
Username: u6ulznl3cp7v76vt4nam2vv15 Date: 2021-09-10 Order ID: 1441653219927101 I wrote previously that my credit card had been charged by unknown personcompany and the bank shut it down! I went to change bank info on site however I was informed by spotify that my account... Read more
My 6 year old son when playing Roblox engaged self to the payment
Complaint from kisero_francis@hotmail.com on 31 August 2021 about Spotify.
The charges from my account are fraudulernt as my 6 year olds on engaged the transaction that has become a thorn in the foot. Read more
The ads are insane
Complaint from Adhater on 27 July 2021 about Spotify.
One song, five ads. One more song, there more ads, and so on. Literally haven't been able to listen to two songs in a row without ads. Read more
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