Spotify Complaint Sentiment: Neutral

Our sentiment meter has detected that Spotify complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Spotify, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Spotify complaint process

Do you have a dispute or had a bad customer experience with Spotify? Submit your Spotify complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Spotify.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Spotify complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Spotify?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Spotify complaints chart

We have received 2 complaints about Spotify over the last 12 months. The graph below shows a monthly breakdown.

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Spotify complaint statistics

Curious about Spotify's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!

21
Total complaints
21
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 21 ratings

Spotify reviews: (21)

Authentic experiences shared by our community for your benefit.

Removal of lyrics on non-premium account

Complaint from GAMINGISCOOL on 18 September 2023 about Spotify.

I want lyrics to be back on Spotify on a non-premium account it is very annoying because some songs language can't be understood. So I would spotify to bring back lyrics on a non-premium account Read more

Comments: 0
Rating:

windows applications are useless

Complaint from idlikemyusernamehiddenfornowthx on 23 July 2023 about Spotify.

Hello, I am a hardcore music nerd, and I've been categorizing and playlisting music for almost 20 years. I've picked up spotify years ago, and of courses I liked the concept, and initially making and working with playlists worked, the unlimited... Read more

Comments: 0
Rating:

False advertising

Complaint from Jack42455 on 25 February 2023 about Spotify.

After an ad Spotify says you have 30 mins of uninterrupted music but then after the next song another ad. I get 5 mins of uninterrupted music max. Also I don’t like how they cut out the swear words in... Read more

Comments: 0
Rating:

I DONT HAVE ANY MONEY...

Complaint from AsmusP on 01 December 2022 about Spotify.

Okay i dont have any money but your stupid ass bitch ads keep anoying me so please send me free spootify premium or else i will find you and i will kill you but before i kill you i will... Read more

Comments: 0
Rating:

Terrible support….NO SUPPORT

Complaint from Dingoboy on 23 November 2022 about Spotify.

Been paying for Spotify PREMIUM for a couple years. I HAD it on my iPad Pro and my iPhone. I bought a new iPhone a week or so ago. Spotify transferred from my old phone and worked okay (it’s NEVER... Read more

Comments: 0
Rating:

Misleading information on your playlists.

Complaint from Watkins51Ann on 24 August 2022 about Spotify.

On your recent release radar playlist which has been compiled probably with my musical tastes in mind has a track by MAN but it's not the legendary Welsh rock band Man, it sounds like African music. On a previous playlist... Read more

Comments: 0
Rating:

Dream SMP should not be considered a genre

Complaint from punppun on 07 June 2022 about Spotify.

Dream SMP is not a genre by any means. Many songs included in the genre is unrelated to Dream but still somehow showed up there. For example, using Undertale music as background music in their streams and videos doesn't mean... Read more

Comments: 0
Rating:

i can't log in on mobile app

Complaint from ibrahim desouky on 13 April 2022 about Spotify.

hello, i'm in kosovo now , i did change my location and i can not log in using my app in my phone, by using my facebook Email ,help me please Read more

Comments: 0
Rating:

commercial free

Complaint from cay on 16 March 2022 about Spotify.

it may be commercial free, but all of the channels talk too much. its worse than commercials. if i dont see any change, at least way less talking, im cancelling Read more

Comments: 0
Rating:

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