While Spotify provides a popular music streaming service worldwide, complaint data from our community has flagged several recurring issues with its platform. Common complaints include unresponsive customer support, unauthorized charges, and misleading information on playlists or features. Users also report problems with app functionality, such as login issues and non-responsive interfaces.
To avoid these issues, we strongly advise customers to regularly monitor their account activity and immediately address any unusual charges with their bank and Spotify's support. Providing accurate account details and keeping the app updated can help mitigate some technical issues. When contacting customer support, document all interactions to ensure you have a record of your case.
Do you have a dispute or had a bad customer experience with Spotify? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Spotify.
Our sentiment meter has detected that Spotify complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Spotify, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Spotify over the last 12 months. The graph below shows a monthly breakdown.
Curious about Spotify's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Spotify customers. Search, discuss and connect with other people in our community.
Complaint from GAMINGISCOOL on 18 September 2023 about Spotify.
I want lyrics to be back on Spotify on a non-premium account it is very annoying because some songs language can't be understood. So I would spotify to bring back lyrics on a non-premium account Read more
Complaint from idlikemyusernamehiddenfornowthx on 23 July 2023 about Spotify.
Hello, I am a hardcore music nerd, and I've been categorizing and playlisting music for almost 20 years. I've picked up spotify years ago, and of courses I liked the concept, and initially making and working with playlists worked, the unlimited... Read more
Complaint from Jack42455 on 25 February 2023 about Spotify.
After an ad Spotify says you have 30 mins of uninterrupted music but then after the next song another ad. I get 5 mins of uninterrupted music max. Also I don’t like how they cut out the swear words in... Read more
Complaint from LonnieBurke on 17 January 2023 about Spotify.
In December 2022 spotify charged me 9.99 but I never signed up with spotify for anything nor authorized spotify to charge my account , after numerous attempts to contact spotify I simply had my bank cancel the debit card... Read more
Complaint from AsmusP on 01 December 2022 about Spotify.
Okay i dont have any money but your stupid ass bitch ads keep anoying me so please send me free spootify premium or else i will find you and i will kill you but before i kill you i will... Read more
Complaint from Dingoboy on 23 November 2022 about Spotify.
Been paying for Spotify PREMIUM for a couple years. I HAD it on my iPad Pro and my iPhone. I bought a new iPhone a week or so ago. Spotify transferred from my old phone and worked okay (it’s NEVER... Read more
Complaint from Watkins51Ann on 24 August 2022 about Spotify.
On your recent release radar playlist which has been compiled probably with my musical tastes in mind has a track by MAN but it's not the legendary Welsh rock band Man, it sounds like African music. On a previous playlist... Read more
Complaint from punppun on 07 June 2022 about Spotify.
Dream SMP is not a genre by any means. Many songs included in the genre is unrelated to Dream but still somehow showed up there. For example, using Undertale music as background music in their streams and videos doesn't mean... Read more
Complaint from ibrahim desouky on 13 April 2022 about Spotify.
hello, i'm in kosovo now , i did change my location and i can not log in using my app in my phone, by using my facebook Email ,help me please Read more
Complaint from cay on 16 March 2022 about Spotify.
it may be commercial free, but all of the channels talk too much. its worse than commercials. if i dont see any change, at least way less talking, im cancelling Read more
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