Restricted account
Complaint from dgeorgeb319 on 17 May 2023 about SoFi.
Sofi blocked my account over a week ago and will not give me an explanation. Read more
SoFi complaints
SoFi Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about SoFi over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
SoFi complaint process
Do you have a dispute or had a bad customer experience with SoFi? Submit your SoFi complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of SoFi.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional SoFi complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about SoFi?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
SoFi complaints chart
We have received 22 complaints about SoFi over the last 12 months. The graph below shows a monthly breakdown.
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SoFi complaint statistics
Curious about SoFi's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
23
Total complaints
23
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
23 ratings
How to contact the customer service of SoFi?
Below, you will find the contact information for the complaint department of SoFi. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+18554567634
Contact form:
You can contact the customer service of SoFi by calling +18554567634. If you want to reach out to SoFi through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
SoFi reviews: (23)
Authentic experiences shared by our community for your benefit.
holding my money for withdrawal
Complaint from pokpok on 12 May 2023 about SoFi.
holding my acnt for withdrawal giving me hard time Read more
Daily transfer limit
Complaint from grd2023 on 28 March 2023 about SoFi.
I have to pay child support each month and I simply need the ability to transfer 2-3k in a once a month to the same person. SoFi arbitrarily limits this to 1k and their only answer is it’s a limit... Read more
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